Summary
Overview
Work History
Education
Skills
Personal Information
Work Experience
Education & Certification
Certificates awarded
Languages
References
Timeline
Generic

Rodrigue JOSEPH

47 Salem St Newark,NJ

Summary

I'm seeking a position where I can use my skills and experiences for the promotion of your enterprise. I'm hardworking and responsible. I'm totally available and willing to be part of your teamwork.

Overview

14
14
years of professional experience

Work History

Worked as a customer service & sales representative

Call Center "Ecco Outsourcing Group"
Santiago , Dominican Republic
2020.01 - 2023.01

Teaching business English

Faculty of Social Service and Public Health (UPNCH: Université Publique du Nord au Cap-Haïtien)
Cap-Haitian , Haiti
2018.01 - 2019.01

Customer service, booking flights & Checking Agent

international Airport of Cap-Haitian, Haiti (American Airlines & JCI Aviation Services)
Cap-Haitian , Haiti
2014.01 - 2019.01

English teacher

Philo grade (FIC: Frères de l'Instruction Chrétienne « The Catholic Brothers' school »)
Cap-Haitian , Haiti
2012.01 - 2013.01

Teaching ESL & business English

ISHEPC: Institut Sacré-coeur des Hautes Etudes Professionnelles et Commerciales
Cap-Haitian , Haiti
2009.01 - 2011.01

Tourist guide

GRAND TOURS HAITI organization
Cap-Haitian , Haiti
2013.01
  • Worked as a Tourist guide for GRAND TOURS HAITI organization, tours organized over Labadie Beach with the tourists on Cruise Ship, Cap-Haitian, Haiti.

Interpreter

2008.01
  • Worked as an interpreter of a group of foreign Doctors investigating on AIDS infected mothers in Haiti.

Wheelchair support Agent

international Airport of Cap-Haitian, Haiti (American Airlines & JCI Aviation Services)
Cap-Haitian , Haiti

Education

BA - Tourism And Hospitality Management

Université Publique Du Nord Au Cap-Haïtien
Cap-Haïtien, Haiti
2019-12

Airport Special Training - QIK CHK For Sabre Users

American Airlines
Cap-Haïtien, Haiti
2016-10

Airport Special Training - Fraud Prevention Training

US Department of State & Citizenship & Immigration
Cap-Haitien, Haiti
2016-05

Airport Special Training - Airport Customer Service Essentials

Flagship University
USA Online
2014-09

High School Diploma -

College Martin Luther King
Cap-Haïtien, Haiti
2006-06

Skills

  • Microsoft Word
  • WordPad
  • PowerPoint
  • Internet surfing
  • Microsoft Team
  • Slack
  • Zoom
  • Skype
  • Customer Service
  • Product and Service Sales

Personal Information

  • Date of Birth: 03/23/84
  • Marital Status: Married

Work Experience

  • Airport Experience:

      2014, 2019, Customer service, booking flights & Checking Agent, international Airport of Cap-Haitian, Haiti, American Airlines, JCI   Aviation Services, Wheelchair support Agent, international Airport of Cap-Haitian, Haiti, American Airlines, JCI Aviation Services

  • Call Center Experience:

      2020, 2023, customer service & sales representative, Ecco Outsourcing Group, Santiago, Dominican Republic, The Home Depot, Turbo Tax, Nike.com, Victoria Secret, SBA

  • Teaching Experience:

2018, 2019, Teaching business English, Faculty of Social Service and Public Health, UPNCH: Université Publique du Nord au Cap-Haïtien, 2009, 2011, Teaching ESL & business English, ISHEPC: Institut Sacré-coeur des Hautes Etudes Professionnelles et Commerciales, Cap-Haitian, Haiti, 2012, 2013, English teacher, Philo, FIC: Frères de l'Instruction Chrétienne « The Catholic Brothers' school », Cap-Haitian, Haiti

  • Translator & Tourist guide Experience:

2008, Interpreter, foreign Doctors investigating on AIDS infected mothers in Haiti, 2013, Tourist guide, GRAND TOURS HAITI organization, Cap-Haitian, Haiti, Labadie Beach with the tourists on Cruise Ship.

  • Documents Translator

Education & Certification

  • 2016, 2019, University Diploma, Hotel business and Tourism, Marketing and Management of Tourism, UPNCH / ESUTH: Université Publique du Nord au Cap-Haïtien, Ecole Supérieure de Tourisme et d'Hôtellerie, Cap-Haitian, Haiti
  • 2013, 2014, University, Economics, FDSEG: Faculté de Droit, des Sciences Economiques et de Gestion., Cap-Haitian, Haiti
  • 2007, 2009, Professional, Tourist guide, ISHEPC: Institut Sacré-coeur des Hautes Etudes Professionnelles et Commerciales, Received Certificate of achievement, Cap-Haitian, Haiti
  • 1999, 2006, High school Diplomas, CMLK: Collège Martin Luther King, Cap-Haitian, Haiti
  • 2009, Professional, Computer Maintenance Service & Data Processing, CII: Centre Informatique Intégré, Cap-Haitian, Haiti
  • 09/04/14, Airport Customer Service Essentials, Received Certificate of achievement by American Airlines & FlagShip University
  • 10/28/16, QIK CHK for Sabre Users, Received Certificate of achievement by American Airlines
  • 05/09/16, Fraud Prevention Training. The Detection of Fraudulent Documents and Current Trends, Received Certificate of achievement by the U.S. Department of State and U.S. Citizenship and Immigration Services

Certificates awarded

  • 08/21/08, Leadership English & TOEFL Preparation, Received Certificate by Le Flambeau Foundation
  • 05/04/08, Useful English Conversations for Tourist Guide, Received Certificate by ARISTE (University)

Languages

  • English, Advanced
  • Spanish, Professional
  • French & Creole, Fluent

References

AVAILABLE UPON REQUEST

Timeline

Worked as a customer service & sales representative

Call Center "Ecco Outsourcing Group"
2020.01 - 2023.01

Teaching business English

Faculty of Social Service and Public Health (UPNCH: Université Publique du Nord au Cap-Haïtien)
2018.01 - 2019.01

Customer service, booking flights & Checking Agent

international Airport of Cap-Haitian, Haiti (American Airlines & JCI Aviation Services)
2014.01 - 2019.01

Tourist guide

GRAND TOURS HAITI organization
2013.01

English teacher

Philo grade (FIC: Frères de l'Instruction Chrétienne « The Catholic Brothers' school »)
2012.01 - 2013.01

Teaching ESL & business English

ISHEPC: Institut Sacré-coeur des Hautes Etudes Professionnelles et Commerciales
2009.01 - 2011.01

Interpreter

2008.01

Wheelchair support Agent

international Airport of Cap-Haitian, Haiti (American Airlines & JCI Aviation Services)

BA - Tourism And Hospitality Management

Université Publique Du Nord Au Cap-Haïtien

Airport Special Training - QIK CHK For Sabre Users

American Airlines

Airport Special Training - Fraud Prevention Training

US Department of State & Citizenship & Immigration

Airport Special Training - Airport Customer Service Essentials

Flagship University

High School Diploma -

College Martin Luther King
Rodrigue JOSEPH