Summary
Overview
Work History
Education
Skills
Timeline
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Rodriquen Hill

PORTERVILLE,MS

Summary

Dynamic Fleet Manager with proven success at McElroy Truck Lines, enhancing operational efficiency through preventive maintenance and effective scheduling. Skilled in fleet optimization and employee management, I fostered strong communication among teams, resulting in improved performance and increased driver satisfaction. Committed to excellence in fleet policy development and expense tracking.

Fleet management professional, equipped to enhance operational efficiency and cost savings. History of implementing effective maintenance schedules and optimizing route planning. Prioritizes team collaboration and adapts to evolving needs. Brings strong organizational and problem-solving skills.

Experienced with fleet logistics and vehicle maintenance strategies, ensuring seamless operations. Utilizes comprehensive knowledge of regulatory standards and compliance to maintain fleet integrity. Track record of enhancing fleet productivity through effective resource management and team leadership.

Overview

17
17
years of professional experience

Work History

Fleet Manager

McElroy Truck Lines
04.2021 - Current
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
  • Maintained accurate driver information for delivery scheduling.
  • Supervised maintenance team and effectively delegated assignments to optimize processes.

Customer Service Representative

Lincare Home Oxygen And Respiratory Systems
09.2015 - 04.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Assistant Store Manager

Dollar General Store
07.2017 - 05.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Quality Control Technician

Avery Dennison
04.2008 - 09.2015
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.

Education

Kemper County High School
De Kalb, MS

Associate of Applied Science - Business Administration

East Mississippi Community College
Scooba, MS
05-2003

Skills

  • Fleet optimization
  • Fleet management
  • Scheduling
  • Vehicle inspections
  • Preventive Maintenance
  • Employee management
  • Delivery schedule oversight
  • Equipment procurement
  • Fleet policy development
  • Expense tracking
  • Operational efficiency
  • Inventory control

Timeline

Fleet Manager

McElroy Truck Lines
04.2021 - Current

Assistant Store Manager

Dollar General Store
07.2017 - 05.2020

Customer Service Representative

Lincare Home Oxygen And Respiratory Systems
09.2015 - 04.2021

Quality Control Technician

Avery Dennison
04.2008 - 09.2015

Kemper County High School

Associate of Applied Science - Business Administration

East Mississippi Community College
Rodriquen Hill