Rodtreal Chapman
Portsmouth,VA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant II
Norfolk Community Services Board
03.2023 - Current
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Serve as Executive Assistant to the Senior Scientific Technical Manager (SSTM) Director, Combatant Craft Systems.
- Provide high-level Administrative and Executive support services to the Division Head/Site Director, as well as support to the Detachment front office staff.
Assistant Manager
The Breeden Company
07.2021 - 03.2023
- Present properties and provided amenities in a positive light to prospective tenants to help secure rental agreement
- Establish rental rates by researching local markets and calculating costs to ensure fair and accurate pricing
- Advertise available properties using a variety of media and promotional materials to help secure quick rentals of all properties
- Determine the needs, living standards and economic viability of customers in order to match those needs to a property
- Negotiate leasing terms and conditions and close the deal
- Ensure proper maintenance and inspect properties periodically to maintain our level of company standards
- Maintain resident visitation log and lease renewal logs
- Maintain complete and accurate resident files
- Accurately prepare and execute lease packages for Manager review
- Inspect units prior to move in
- Provide quality service
- Effectively utilize telephone logs and guest cards to assist in the sales process
- Organizing team schedules, handling staff issues and authorizing vacation annual and sick leave
- Interviewing, hiring and training new employee
- Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget
Deck Electrician
Huntington Ingalls Industries
12.2019 - 07.2021
- Monitored engine, machinery or equipment indicators to report abnormalities to appropriate shipboard staff
- Surveyed systems troubleshot faults and implemented corrective actions
- Maintained complete records of engineering department activities, including machine operations
- Handled all delegated tasks, including testing
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Achieved cost-savings by developing functional solutions to ease problems
- Complied with all applicable regulations, including port requirements and U.S
- Coast Guard standards
- Demonstrated self-reliance by meeting and exceeding workflow needs.
Technician
Keurig Dr Pepper, Inc
03.2016 - 12.2019
- Inspected and repaired program systems and components
- Installed and maintained control systems and other technical components to complete equipment installations
- Organized, analyzed and prepared technical data reports
- Set up and operated production equipment in accordance with good manufacturing practices and SOPs
- Worked from layout and work order, created programs and set up machines to produce required parts
- Supplied production data to field operators, technicians, engineers and supervisors
- Set up, configured and monitored safety equipment for use by technical personnel
- Managed quality control and maintained high level of customer satisfaction
- Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance
- Adjusted production processes to increase productivity and reduce waste.
Education
Some College (No Degree) - Business Administration
Tidewater Community College
Norfolk, VACertification in Pharmacy Technology - undefined
Everest College
Chesapeake, VA04.2015
High School Diploma -
Kings Fork High
Suffolk, VA06.2012
Skills
- Microsoft Word, PowerPoint Presentation, Excel
- Crew leadership
- Self-confidence
- Organization
- Critical thinking
- Presentation Skills
- Team Building
- Conflict resolution
- Program File Distribution
- Employee Training
- Document Retrieves
- Database Administration
- Manage Budgets
- Database Organization
Accomplishments
- Held first-point-of-contact for all internal and external communications with executive-level officers.
- Achieved certification through the Institute of Certified Professional Managers (ICPM): Certified Manager (CM)
- Scheduling - Organized technician schedule for customer jobs.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Managed inventory and office budgeting for supplies for busy office for employees.
Certification
- CAP - Certified Administrative Professional
- CPR Training/Trainer
- Certified Administrative Professional
Timeline
Administrative Assistant II
Norfolk Community Services Board
03.2023 - Current
Assistant Manager
The Breeden Company
07.2021 - 03.2023
Deck Electrician
Huntington Ingalls Industries
12.2019 - 07.2021
Technician
Keurig Dr Pepper, Inc
03.2016 - 12.2019
Some College (No Degree) - Business Administration
Tidewater Community College
Certification in Pharmacy Technology - undefined
Everest College
High School Diploma -
Kings Fork High
- CAP - Certified Administrative Professional
- CPR Training/Trainer
- Certified Administrative Professional
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