ROEL CUNANAN
Brentwood,CA
Summary
Accomplished Shop General Manager and Smog Check Technician at SpeeDee Oil Change & Auto Service, adept in automotive repair knowledge and fostering teamwork. Enhanced emissions performance and customer service, leading to increased efficiency and repeat business. Skilled in visual inspection techniques and continuous learning, ensuring optimal vehicle maintenance and workplace safety. Thorough professional adept at monitoring post-repair vehicles to eliminate quality issues. Communicative and collaborative with strong proficiency in customer service.. Ready to fulfill any opportunity and leverage strong accuracy and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Smog Check Technician
SpeeDee Oil Change & Auto Service
03.2021 - 04.2023
- Assisted customers in understanding the importance of regular vehicle maintenance for optimal emissions performance.
- Identified opportunities for process improvement within the work environment, leading to increased efficiency and productivity.
- Increased repeat business through exceptional customer service and clear communication of test findings.
- Improved vehicle emissions performance by conducting thorough smog inspections and identifying necessary repairs.
- Streamlined inspection process with diligent record-keeping and documentation of test results.
- Performed preventative maintenance on testing equipment to ensure accurate results and minimize downtime.
- Educated customers on available financial assistance programs for required emissions-related repairs, increasing accessibility to services.
Shop General Manager
SpeeDee Oil Change & Auto Service
09.2000 - 04.2023
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
WyoTech - Fremont
Fremont, CA06.1999
Skills
- Workplace Safety Practices
- Critical thinking abilities
- Repair work
- Automotive Repair Knowledge
- Visual Inspection Techniques
- Exhaust System Understanding
- Record Keeping Abilities
- Vehicle inspection proficiency
- Continuous Learning Attitude
Certification
- Smog License Bureau of Automotive Repair License - 6/2001 - 6/2023
- Test Only and STAR certified
fishing, hunting, shooting, camping, rv'ing, off-roading
licensed Smog Technician with STAR certification
ASE L1, a6, a8, a1,a4
Timeline
Smog Check Technician
SpeeDee Oil Change & Auto Service
03.2021 - 04.2023
Shop General Manager
SpeeDee Oil Change & Auto Service
09.2000 - 04.2023
WyoTech - Fremont
- Smog License Bureau of Automotive Repair License - 6/2001 - 6/2023
- Test Only and STAR certified
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