Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roel Vega

Edinburg

Summary

Dynamic IT Support Specialist with a proven track record at the City of San Juan, excelling in technical troubleshooting and user education. Enhanced productivity through effective software installation and streamlined ticket management.

Professional educator skilled in creating dynamic, inclusive classroom experiences that drive student success. Adept at leveraging diverse instructional strategies to meet varied learning needs, ensuring comprehensive understanding of material. Known for collaborative approach and adaptability in ever-evolving educational settings, with focus on critical thinking and communication.

Overview

36
36
years of professional experience

Work History

IT Support Specialist

City Of San Juan
08.2022 - Current
  • Provided technical support for hardware and software issues to enhance user productivity.
  • Assisted in troubleshooting network connectivity problems to ensure reliable access for users.
  • Conducted routine maintenance of IT equipment to extend lifespan and functionality.
  • Educated users on software applications to promote effective utilization of technology resources.
  • Participated in setup and configuration of new devices, ensuring readiness for user deployment.
  • Collaborated with team members to streamline ticketing processes, increasing response efficiency.

Teacher/Coaching Staff Member

Lasara Independent School District
08.2009 - 07.2022
  • Developed engaging lesson plans aligned with curriculum standards.
  • Implemented innovative teaching strategies to enhance student understanding.
  • Integrated technology tools into lessons to improve student engagement and learning outcomes.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Director of Technology

Premont ISD
08.2002 - 07.2009
  • Led cross-functional teams in implementing advanced software solutions, improving project delivery timelines.
  • Fostered partnerships with technology vendors to leverage cutting-edge tools and systems for operational excellence.
  • Oversaw cybersecurity initiatives, ensuring compliance with industry standards and safeguarding data integrity.
  • Streamlined internal processes through automation, resulting in significant time savings and enhanced productivity across teams.
  • Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.

Teacher/Director of Technology

Webb CISD
08.1994 - 07.2002
  • Developed engaging lesson plans aligned with curriculum standards.
  • Facilitated classroom activities that fostered student participation and critical thinking.
  • Implemented assessment strategies to evaluate student progress effectively.
  • Integrated technology into lessons, enhancing educational resources and student engagement.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.

Teacher/Coaching Staff Member

Premont ISD
08.1989 - 07.1994
  • Facilitated classroom discussions that encouraged critical thinking and collaboration.
  • Assessed student performance through various evaluation methods to ensure academic growth.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Communicated regularly with parents regarding student progress and behavior.

Education

BBA - Accounting

Texas A&I University
Kingsville, TX

Skills

  • Technical troubleshooting
  • Technical support
  • Microsoft outlook
  • Software installation
  • Ticket management
  • Issue troubleshooting
  • Lesson planning
  • Student engagement
  • Classroom management
  • Classroom instruction

Languages

English
Professional Working

Timeline

IT Support Specialist

City Of San Juan
08.2022 - Current

Teacher/Coaching Staff Member

Lasara Independent School District
08.2009 - 07.2022

Director of Technology

Premont ISD
08.2002 - 07.2009

Teacher/Director of Technology

Webb CISD
08.1994 - 07.2002

Teacher/Coaching Staff Member

Premont ISD
08.1989 - 07.1994

BBA - Accounting

Texas A&I University

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