Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Roemonie Jones

Tucson,AZ

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Telesales Agent

Afni Riverside
12.2022 - 08.2023
  • Demonstrated adaptability in adjusting sales tactics according to changes in market trends or shifts in target demographics.
  • Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.

Account Executive

JD Mellberg Financial
01.2021 - 12.2022
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Managed sales cycle to maintain solid customer base.

Amazon Fulfillment Associate

Amazon.com
09.2019 - 01.2021
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Expedited orders, processing and inspection while minimizing losses with efficient processing procedures.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.

Retention Specialist

VXI Global Solutions
02.2017 - 11.2018
  • Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
  • Identified changing customer needs and adapted service strategies to meet them.
  • Gathered feedback from departing customers to identify areas for improvement in products or services offered.

Education

High school diploma - General Studies

Sunnyside High School
Tucson, AZ
05.2017

Skills

  • Customer Service & Sales
  • Account Management
  • IT support
  • Bilingual in English/Spanish
  • Customer Retention
  • Data Entry
  • Microsoft Office
  • Organizational skills
  • Cash handling
  • Desktop & Network Support

Personal Information

Relocation: Anywhere

Timeline

Telesales Agent

Afni Riverside
12.2022 - 08.2023

Account Executive

JD Mellberg Financial
01.2021 - 12.2022

Amazon Fulfillment Associate

Amazon.com
09.2019 - 01.2021

Retention Specialist

VXI Global Solutions
02.2017 - 11.2018

High school diploma - General Studies

Sunnyside High School

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Roemonie Jones