Roesha Taylor
Carson,CA
Summary
Proven Logistics Specialist with a track record of enhancing customer satisfaction and maintaining high accuracy levels in transactions. Demonstrated reliability at Ross Dress for Less, coupled with a strong work ethic and exceptional decision-making abilities. Skilled in inventory management and customer service, ensuring operational excellence and 100% end-user satisfaction.
Overview
17
17
years of professional experience
Work History
Instacart Shopper
Instacart
03.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Enhanced customer loyalty by consistently delivering exceptional service and maintaining a professional demeanor.
- Developed strong working relationships with store employees, facilitating efficient navigation and item location.
Logistics Specialist
US Army
03.2008 - 10.2016
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Cashier
Ross Dress for Less
10.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Liberal Studies
Los Angeles Trade Technical College
Los Angeles, CASkills
- Strong work ethic
- Reliability and punctuality
- Quick learner
- Attention to detail
- Customer service
- Decision-making
Timeline
Instacart Shopper
Instacart
03.2020 - Current
Cashier
Ross Dress for Less
10.2018 - 07.2019
Logistics Specialist
US Army
03.2008 - 10.2016
Liberal Studies
Los Angeles Trade Technical College
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