Rogelio Aceves

Responsible for assisting in day-to-day operations of the case management department, including the completion of physical files to follow compliance requirements for State Licensing and Office of Refugee Resettlement policies and procedures. Worked closely with the Case Managers, Lead Case Manager, Program Directors, and the children Care Worker departments. Worked in many departments such as Transportation, Discharge, and Intake department

Receive in-coming calls that relate to travel information, prices, destinations, track missing luggage, lost packages and sales calls.

Barista responsibilities included serving items such as coffee, espresso drinks, blended coffees, or teas. Provide customers with product details, such as coffee blend or preparation descriptions. Receive payment by cash, credit cards. Assist customers by providing information and resolving their complaints. Greet customers entering and leaving the store along with being the Public Relations Representative for the Fox Plaza Starbucks.

Managed and oversaw asset operations, maintenance, administration, and improvement of residential properties. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for residential properties. Direct and coordinate the activities of staff and contract personnel and evaluate their performance. Responsible for asset portfolio account payable and accounts receivable. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.

Collected, processed and deposited, rental payments and security deposits via checks, credit cards or money orders. Collected and processed rental application paperwork such as income verification, credit checks, background checks, previous landlord verification, and to ensure that the income guidelines are met.

Managed and oversaw asset operations, maintenance, administration, and improvement of residential properties.