Rogelio Diaz
Chula Vista,CA
Summary
Seasoned RCFE Administrator with a proven track record at Divine Light Care Home, LLC, excelling in resource optimization and fostering team collaboration. Demonstrates a robust ability to enhance operational efficiency and staff development, leveraging skills in network administration and orientation training. Achieved significant improvements in patient care coordination and administrative processes, ensuring compliance and high satisfaction levels.
Overview
22
22
years of professional experience
1
1
Certification
Work History
RCFE Administrator
Divine Light Care Home, LLC
LA MESA, California
08.2022 - Current
- Interact with patients on a daily basis, making sure that their activities of daily living charts are up to date, and their medication is correct.
- Coordinated procurement of incontinence supplies and refilled medications as required.
- Communicated daily updates on the well-being of loved ones to families.
- Collaborated with Home Health and Hospice teams to coordinate patient care needs.
- Monitoring patients with restricted health conditions and letting the home health and hospice nurses know of any arising concerns with the patient.
- Documented patient-related incidents taking place in facilities.
- Working with placement agencies to fill the rooms of the facility.
- Abiding by the Title 22 regulations governs the Residential Care Facilities for the Elderly (RCFEs) to cover licensing, staffing, health and safety, and resident care.
- Checked office stock to determine supply levels and maintain inventory.
- Performed data entry tasks into computer databases from paper documents.
- Improved office organization by developing filing system and customer database protocols.
- Compiled data from multiple sources into comprehensive reports for management review.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Analyzed operational processes and recommended improvements to enhance efficiency.
- Answered incoming calls and responded to customer inquiries.
- Ensured compliance with health and safety regulations within the office environment.
- Administered benefits programs, including health insurance and retirement plans.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Monitored operations and reviewed records and metrics to understand company performance.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Conducted performance evaluations and recommended training programs for staff development.
- Analyzed company's expenditures and developed financial models.
- Maintained filing system for important documents such as contracts and invoices.
- Assisted in the development of new administrative systems, procedures and policies.
- Created presentations with Microsoft PowerPoint for management team members.
- Coordinated meetings, conferences, travel arrangements.
- Responded promptly to families complaints in a professional manner.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Facilitated training sessions for new employees on company policies and procedures.
- Audited company's legal documents to verify compliant policies and procedures.
- Supported departmental activities by providing clerical assistance.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Updated databases with new employee information, job changes and terminations.
- Implemented strategies to take advantage of new opportunities.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Processed payroll information according to established guidelines.
- Managed office supplies inventory and placed orders when necessary.
- Processed payroll and managed employee records, ensuring compliance with legal requirements.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Logistic Supply Management Chief
US Navy
San Diego, CA
06.2005 - Current
- Coordinated ordering, tracking, receiving, and final delivery processes ensuring seamless operations.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Caregiver Adult Level 4I
Amytonyhome
Long Beach, CA
01.2003 - 01.2005
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Drove clients to doctors' appointments and social outings.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Educated families about available resources for home health care services in the local community.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Reported concerns to nurse supervisor to promote optimal care.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supported bathing, dressing and personal care needs.
- Assisted clients with maintaining good personal hygiene.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Contributed to case reviews of client status and progress.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Monitored health and well-being of clients and reported significant health changes.
- Provided emotional support to clients during difficult times.
- Maintained clean and well-organized environment for client happiness and safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Recorded client status progress and challenges in logbooks and reports.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed safe lifting and transferring techniques to transport residents.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed household errands and other essential duties.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
Pangasinan National High School
Pangasinan, Philippines04-2002
Some College (No Degree) - Criminology
Kaplan University
Davenport, IASome College (No Degree) - Business Management
Ashford University
San Diego, CASkills
- User access control
- Resource optimization
- Policy writing
- Network administration
- Orientation and training
- Scheduling
Accomplishments
- Navy Commendation Medal x2
- Navy Achievement Medal x8
Certification
- Administrator Residential Care For Elderly (RCFE) Certification # 6065207740
- Statement of California Department of Social Services Residential Care For Elderly Facility License # 374604644
Languages
English
Professional
Tagalog
Professional
Affiliations
- Hardworker, quick learner, excellent communication skills, pro-active and well rounded person, adaptable and problem solver facing problems and challenges
Custom
Focus with work to get the job done
Enrolled in Orange Theory Fitness
Timeline
RCFE Administrator
Divine Light Care Home, LLC
08.2022 - Current
Logistic Supply Management Chief
US Navy
06.2005 - Current
Caregiver Adult Level 4I
Amytonyhome
01.2003 - 01.2005
- Administrator Residential Care For Elderly (RCFE) Certification # 6065207740
- Statement of California Department of Social Services Residential Care For Elderly Facility License # 374604644
High School Diploma -
Pangasinan National High School
Some College (No Degree) - Criminology
Kaplan University
Some College (No Degree) - Business Management
Ashford University
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