Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rogelio Espinoza

Fort Worth,TX

Summary

Resourceful, detail-oriented professional with expertise in billing coordination, fleet and rental operations, and customer service. Proficient in preparing precise estimates, overseeing documentation, and fostering interdepartmental collaboration to drive profitability and ensure compliance. Capable of managing competing priorities in fast-paced environments while maintaining accuracy and efficiency.

Overview

6
6
years of professional experience

Work History

Operations & Estimating Coordinator

Prestige Collision Center
Kennedale, Texas
01.2023 - Current
  • Directed all aspects of repair and damage billing, ensuring accurate estimates and timely completion of orders.
  • Managed fleet operations for rental vehicles, optimizing scheduling and maintenance to maximize profitability.
  • Utilized Mitchell estimating system and CCC online platform to generate precise repair estimates and ensure compliance.
  • Implemented centralized scheduling system, enhancing operational workflows and increasing efficiency by 30%.
  • Collaborated with accounting and service teams to align documentation, invoicing, and billing processes.
  • Trained staff on documentation standards and customer communication, boosting departmental performance.
  • Oversaw customer communications related to damage and billing disputes, maintaining professionalism in resolving issues.

Human Resources Specialist

U.S. Army Reserve
Grand Prairie, Texas
04.2019 - Current
  • Delivered ongoing personnel and administrative support, including pay actions and readiness reporting.
  • Mentored Reserve unit members to ensure compliance with Army standards and performance objectives.
  • Maintained tracking and reporting systems to enhance accountability and streamline workflows.
  • Balanced Reserve responsibilities with civilian career, demonstrating strong time management skills.

Human Resources Specialist

U.S. Army Active Duty
Camp Arifjan, Kuwait
08.2023 - 07.2024
  • Led personnel in training, mentorship, and accountability during high-stakes deployment.
  • Implemented personnel tracking systems, ensuring compliance and enhancing reporting accuracy for command leadership.
  • Managed sensitive documentation, achieving 100% accuracy in personnel accounting and readiness reports.
  • Coordinated between leadership and unit members to resolve issues promptly, maintaining operational efficiency.
  • Optimized reporting processes to reduce administrative errors and improve turnaround times by 30%.
  • Demonstrated discipline and adaptability in fast-paced environments with strict deadlines.

Education

BBA - Business Administration in Marketing

University of North Texas
Denton, TX
12-2024

Skills

  • Project management
  • Data analysis
  • Effective communication
  • Damage Billing & Estimating (Mitchell, CCC)
  • Microsoft Office skills
    Certified in Excel and PowerPoint
  • Fleet & Rental Operations Management
  • Scheduling & Workflow Optimization
  • Customer Communication & Dispute Resolution
  • Team Leadership, Training & Mentorship
  • Process Improvement & KPI Tracking

Timeline

Human Resources Specialist

U.S. Army Active Duty
08.2023 - 07.2024

Operations & Estimating Coordinator

Prestige Collision Center
01.2023 - Current

Human Resources Specialist

U.S. Army Reserve
04.2019 - Current

BBA - Business Administration in Marketing

University of North Texas

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