Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rogelio Hernandez

South Gate,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

13
13
years of professional experience

Work History

Shifter

United Parcel Service, UPS
La Mirada, California
09.2022 - Current
  • Loaded and unloaded products adhering to safety protocols.
  • Collaborated with team members to fulfill order requests promptly.
  • Maintained cleanliness and organization of the warehouse environment.
  • Utilized handheld devices for tracking shipments and inventory levels.
  • Communicated effectively with dispatch for route planning and updates.
  • Followed established safety procedures when loading and unloading freight from delivery trucks.
  • Inspected vehicles for mechanical items and safety issues prior to departing on routes.
  • Ensured cargo was secured properly in accordance with company policy and DOT regulations.
  • Recorded discrepancies and damages to inventory and reported findings to supervisor.
  • Inspected equipment throughout shift, performed minor maintenance tasks and notified maintenance of tools requiring repair.
  • Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Inspected vehicles' condition, supplies and equipment before and after trips

Loader and Unloader

United Parcel Service, UPS
Cerritos, CA
09.2013 - 09.2022
  • Loaded and unloaded packages using forklifts and hand trucks.
  • Sorted packages by destination to ensure efficient shipping processes.
  • Inspected incoming shipments for damage and discrepancies before processing.
  • Organized freight in designated areas to maintain a clean workspace.
  • Collaborated with team members to enhance workflow and expedite loading operations.
  • Maintained equipment by performing routine checks and reporting issues promptly.
  • Followed safety protocols to minimize risks during loading and unloading tasks.
  • Worked collaboratively with other team members to complete projects in a timely manner.
  • Maintained a safe work environment by adhering to all safety regulations and policies.
  • Positioned lifting devices to move loaded pallets, skids, and boxes to designated areas.
  • Operated pallet jacks to move skids throughout the warehouse facility.
  • Scanned, pushed and loaded items on conveyor line for loading into trailers.
  • Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
  • Applied shrink wrap to pallets, securing product for storage and shipment.
  • Wrapped and packaged finished products according to customer specifications.
  • Verified accuracy of shipping documents against product received.
  • Reported any maintenance issues related to equipment or facilities promptly to supervisors.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Followed standard operating procedures when handling hazardous materials safely at all times.

Concierge

Pavillion Hotel
Avalon, CA
09.2012 - 08.2013
  • Welcomed guests and provided information about services and amenities.
  • Coordinated reservations for dining, transportation, and entertainment activities.
  • Assisted guests with special requests and personalized recommendations.
  • Collaborated with hotel staff to ensure seamless guest experiences.
  • Handled inquiries and complaints with professionalism and empathy.
  • Maintained knowledge of local attractions, events, and travel options.
  • Developed relationships with repeat guests to enhance service quality.
  • Handled complaints from customers in an efficient manner while working towards satisfactory resolutions.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Answered guest questions regarding local area, facilities and amenities.
  • Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
  • Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
  • Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.
  • Acted as a liaison between hotel management and guests to address special needs or concerns.

Education

Associate of Science - Computer Science

Cerritos College
Norwalk, CA
05-2015

High School Diploma -

Paramount High School
Paramount, CA
06-2012

Skills

  • Inventory management
  • Forklift operation
  • Shipment tracking
  • Safety compliance
  • Equipment maintenance
  • Team collaboration
  • Load securing
  • Vehicle inspection
  • Route planning
  • Problem solving
  • Flexible and adaptable
  • Interpersonal communication
  • Conflict resolution

References

References available upon request.

Timeline

Shifter

United Parcel Service, UPS
09.2022 - Current

Loader and Unloader

United Parcel Service, UPS
09.2013 - 09.2022

Concierge

Pavillion Hotel
09.2012 - 08.2013

Associate of Science - Computer Science

Cerritos College

High School Diploma -

Paramount High School

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