Rogelio Lopez III
Summary
Dynamic Sales Associate with a proven track record at Tracker Marine Boat Center, enhancing customer satisfaction and exceeding sales targets by over 20%. Expert in POS system operation and renowned for exceptional people skills. Mastered the art of persuasive product presentations, significantly boosting sales through effective communication and teamwork.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
13
13
years of professional experience
Work History
Sales Associate
Tracker Marine Boat Center
08.2011 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Recorded accurate and efficient records in customer database.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Rio Hondo High School
Rio Hondo, TX05-2007
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Outgoing personality
- Cash handling
- Flexible schedule
- POS system operation
- Meeting deadlines
- Upselling
- Payment processing
- Money transfer systems
Accomplishments
- Exceeded monthly quota numerous times.
- Awarded “Employee of the Month” in 2015 and 2024.
- Awarded Top Star performer on many different occasions and received employee of the year for 2015.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 5 staff members.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Tracker Marine Boat Center
08.2011 - Current
High School Diploma -
Rio Hondo High School
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