Rogelio Pina
Lancaster,CA
Summary
Dynamic bartender with proven expertise in customer service and drink preparation techniques, honed at Maria Bonitas Mexican Restaurant. Excelled in creating loyal clientele through outstanding service and effective communication, ensuring compliance with health and safety regulations. Demonstrated strong multitasking abilities and a team player attitude, significantly contributing to a positive and efficient work environment.
Overview
17
17
years of professional experience
Work History
Bartender
Maria Bonitas Mexican Restaurant
10.2010 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Server
Los Corrales Restaurant
10.2006 - 01.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
N/a - Matt
High School
Tecolotlan 10.1978
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Handling Difficult Customers
- Cash Register Operation
- Service-oriented mindset
- Professional Appearance
- Suggestive Selling
- Alcohol awareness
- Food Service
- Drink Preparation Techniques
- Sales expertise
- Salesmanship
- Wine and liquor knowledge
- Food Running
- Bar Equipment Familiarity
- Health codes compliance
- Changing beer kegs
- Fluency in Language
- Honest and Dependable
- Teamwork and Professionalism
- Hospitality and Guest Service
- Collaboration and Teamwork
- Food and Beverage Service
- Responsible Serving
- Engaging Customers
- Good Conversationalist
- Drink Preparation
- Liquor Law Compliance
- Age Identification checks
- Stamina and Endurance
- Ability to Lift 30 Pounds
- Telephone Etiquette
- Basic Math
- Wine Knowledge
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bartender
Maria Bonitas Mexican Restaurant
10.2010 - 01.2024
Server
Los Corrales Restaurant
10.2006 - 01.2009
N/a - Matt
High School
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