Rogelio Rosales
Round Lake,IL
Summary
A motivated and committed individual with 8 + years of experience with time management and organizational skills in various environments. Offering excellent communication and leadership skills. Crucial ability to operate in a fast-paced environment. Focused on building excellent rapport with others, providing and working on multiple projects simultaneously. Assists team of office professionals with administrative and organizational needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tapper
MacLean-Fogg Company
01.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Loan Signing Agent
Notary LLC
09.2019 - 12.2022
- Scheduled closing meeting after gathering and preparing loan package documentation
- Verified accuracy of the information on mortgage documents
- Explaining the function of each document in a loan signings package to clients, which typically averages around 200 pages
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions
- Managed appointment scheduling, travel, printing, and shipping documents in between appointments
- Collaborated with company teams to expedite loan approval processes
- Stayed abreast of lending regulations, industry trends, and market rates.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Supported timely and accurate administrative task completion.
- Checked documents and identifying credentials for all parties.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Examined documents for accuracy, completion and compliance before notarizing.
- Administered oath to document signers to obtain affirmation of truth.
- Set up and managed appointments for client notary services.
- Updated journal with names and dates for permanent record.
- Certified and attested power of attorney documents, acknowledgements and deeds.
- Attended public notary seminars to stay informed of updates to relevant laws and regulations.
- Looked for signs of fraud or coercion and refused notarization.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Property Preservation Specialist
Dovenmuehle
02.2017 - 09.2019
- Worked within Veteran Affairs, Bankruptcy, State, and Federal laws
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems
- Managed day-to-day activities involving tenants, subcontractors, and property management
- Planned, scheduled, and coordinated general maintenance or repairs for commercial or residential properties
- Managed and oversaw operations, maintenance, and administration of properties
- Inspected properties regularly to identify deficiencies and schedule repairs.
Technician
SKF Aerospace
05.2014 - 08.2017
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Managed quality control and maintained a high level of customer satisfaction
- Updated logs and job reports for completed and pending service calls at shift end
- Participated in training to maintain technical expertise and proficiency in the applicable equipment
- Delivered on-the-job training and development initiatives to new hires.
Education
High School Diploma - General Studies
Round Lake Senior High
Round Lake, IL06.2005
Skills
- Multitasking and Prioritization
- Problem-Solving Abilities
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Building Customer Trust and
- Loyalty
- Adaptive Team Player
- Data Entry
- Microsoft Office Expertise
- Phone and Email Etiquette
- Staff Training and Mentoring
- Safety Protocols
Certification
Certified LSS Certification-2109
Affiliations
2019
Notary Signing Agent –
National Notary Association -
2022
Rogelio Rosales
Languages
Spanish
Full Professional
Timeline
Tapper
MacLean-Fogg Company
01.2022 - Current
Loan Signing Agent
Notary LLC
09.2019 - 12.2022
Property Preservation Specialist
Dovenmuehle
02.2017 - 09.2019
Technician
SKF Aerospace
05.2014 - 08.2017
High School Diploma - General Studies
Round Lake Senior High
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