Rogelio Salgado

• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Served food and beverages promptly with focused attention to customer needs.
• Seated customers in timely manner by managing reservations and waitlists skillfully.
• Checked guests' identification before serving alcoholic beverages.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Resolved customer complaints promptly and professionally to maintain positive reputation.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Explaining Guest about ciders and beer knowledge
• Bussed and reset tables to keep dining room and work areas clean.
• Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

• Greeted customers and provided menus upon arrival to dining room.
• Monitored dining room and bar areas for signs of overcrowding.
• Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
• Collaborated with other dining room and bar staff to facilitate efficient service.

Work in high volume environment

Clean and reset tables

• Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
• Ensured timely seating of guests by effectively managing waiting lists and coordinating with the host/hostess team.