Rogelio Sanchez
Long Beach ,CA
Summary
Adept at electrical installations, I enhanced customer satisfaction at Stateside Electric through exceptional service and problem-solving skills. My collaborative nature and efficiency in commercial construction settings, coupled with a proven track record in cash handling and customer interactions, underscore my readiness to deliver outstanding results. I’m willing to learn anything and everything no matter the job provided to me.
Overview
4
4
years of professional experience
Work History
Electrician Apprentice
Stateside Electric
Whittier
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Communication with customers professionally and proactively to provide product information and advice.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships
- To travel and help the company provide great customer service to customers while fixing electrical issues or accommodate to the customer’s needs in the residential home or commercial property.
Cast Member
Disneyland Resort
Anaheim, CA
09.2022 - 09.2024
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
- Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
- Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
- Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
- Developed strong relationships with team members across departments, promoting open communication channels that led to improved collaboration efforts.
- Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
- Contributed to the success of special events by executing assigned tasks efficiently and professionally.
- Provided accurate information and helpful guidance to visitors, improving their overall park experience.
- Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
- Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
- Participated in regular training sessions, remaining current on park updates and procedures to provide informed assistance to guests.
- Assisted in training new cast members on park policies, procedures, and best practices for serving guests.
- Resolved guest concerns in a timely manner, demonstrating commitment to excellent customer service.
- Performed alongside various well-known actors and actresses.
- Traveled to set locations to complete onsite filming.
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Used body language, facial expressions and vocal techniques to convey messages.
- Interpreted scripts to create believable characters.
- Sought out auditions for different roles, arriving on time and well-prepared.
Sales Floor Associate
Kohl's
Lakewood, CA
06.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Communication with customers professionally and proactively to provide product information and advice.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on the sales floor and reporting concerns promptly to management.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Organizing and maintaining the shoe department floor and shoe department stockroom.
- Unload truck shipments that would arrive in the morning and distribute the product throughout the proper sales floor.
Education
Certificate - Electrician
Southeast Slawson Occupational Center
Commerce, CASkills
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Works well in team environment
- Safety management
- Efficient
- Commercial construction experience
- Valid state driver's license
- Customer service
- Multitasking
- Cash handling
- Heavy lifting
- Basic math
- Organization
- Communication
- Problem solving
- Register experience
- Driving
Timeline
Electrician Apprentice
Stateside Electric
10.2024 - Current
Cast Member
Disneyland Resort
09.2022 - 09.2024
Sales Floor Associate
Kohl's
06.2021 - 08.2022
Certificate - Electrician
Southeast Slawson Occupational Center