Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rogell Roquemore

Detroit

Summary

Dynamic professional with extensive experience in customer service and team leadership, notably at Benvenutos. Proven ability to enhance operational efficiency and maximize customer satisfaction through effective training and delegation. Skilled in cash handling and food safety, consistently maintaining high standards of cleanliness and organization in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Cashier/Food Preparation Worker

Eagle Rock Grab N Go Country Store
Eagle Rock
01.2022 - 09.2024
  • Worked closely with front-end staff to assist customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Performed other duties as assigned by management.

Cook Supervisor

Benvenutos
Roanoke
05.2021 - 09.2024
  • Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
  • Delegated work to staff, setting priorities and goals.
  • Trained kitchen workers on culinary techniques.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
  • Provided guidance to employees regarding job duties and performance expectations.

Manufacturing Technician

Powder Coating
Madison
05.2015 - 03.2021
  • Assisted in the setup and preparation of equipment for production runs.
  • Collaborated with team members to achieve daily production goals.
  • Ensured compliance with all safety regulations while operating machinery.
  • Consulted equipment manuals to adjust and repair defective parts and materials.
  • Adjusted, maintained, and repaired various types of manufacturing equipment.
  • Performed routine equipment maintenance to ensure operational efficiency.

Education

High School Diploma -

Mckenzie
Detroit, MI
05-1994

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Food safety
  • Inventory management
  • Team leadership

Timeline

Cashier/Food Preparation Worker

Eagle Rock Grab N Go Country Store
01.2022 - 09.2024

Cook Supervisor

Benvenutos
05.2021 - 09.2024

Manufacturing Technician

Powder Coating
05.2015 - 03.2021

High School Diploma -

Mckenzie