Summary
Overview
Work History
Education
Skills
Timeline
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ROGENIA GOUCH-PATTERSON

Conyers,Georgia

Summary

An Executive Leadership Administrative Support professional with over two decades of experience, showcasing high-level research skills, complex problem-solving abilities, and a proven track record of stakeholder negotiation. Seeking to leverage my experience to excel in a dynamic organization.

- Accomplished Executive Administrative Assistant with a track record of providing high-level support to senior executives and leadership teams.

- Proven ability to manage complex calendars, coordinate meetings, and oversee special projects, ensuring seamless operations at the executive level.

- Exceptional organizational and problem-solving skills, adept at optimizing office procedures and enhancing efficiency in dynamic work environments.

- Strong written and verbal communication skills with a keen understanding of the importance of confidentiality and discretion in executive support roles.

- Collaborative team player and self-starter, demonstrating the ability to work independently while contributing to the success of the overall team.

- Proficient in utilizing office software, calendar and scheduling tools, database management, and various communication and collaboration platforms.

- Demonstrated adaptability and resourcefulness, consistently meeting the evolving needs and priorities of executive leadership.

Overview

15
15
years of professional experience

Work History

Executive Assistant

Columbus State Community College
Columbus, Ohio
10.2021 - 09.2023
  • Played a key role in delivering thorough executive level support to ensure the smooth functioning of the Student Affairs division
  • Managed the Vice President's calendar, prioritizing appointments, meetings, and events
  • Supported specialized projects, including serving as a change champion for the campus-wide implementation of Workday and Student Workday
  • Enhanced operations and office procedures by refining communication practices and implementing document-sharing apps
  • Led the development of a comprehensive standard operating manual for the entire division
  • Collaborated with fellow executive assistants to ensure seamless coordination among members of the C-team.

Senior Administrative Assistant

Emory University School of Law
Atlanta, Georgia
10.2008 - 09.2021
  • Facilitated and supported administrative needs for Admission and Career services
  • Managed daily office practices and procedures, ensuring prompt responses to inquiries
  • Reconciled reimbursements for office staff, produced monthly budget reporting data, and created financial presentations for senior leadership meetings
  • Co-planned and hosted student, faculty, and staff events
  • Acclimated new staff on university policy and procedures.

Education

Course Work in Business Administration

University of Phoenix
12.2006

Business Administration

Columbus State Community College

CAPM Certification Course Work

Emory Continuing Education

Skills

  • High-level research skills
  • Complex problem-solving skills
  • Customer success championship
  • Strong and effective communication
  • Strong organizational planning skillset
  • Outcome-oriented/results-driven
  • Solid relationship management
  • Proven track record of stakeholder negotiation
  • Workday
  • Proficient in Office Software (Microsoft Office Suite: Word, Excel, PowerPoint, etc)
  • Calendar and Scheduling Tools (Microsoft Outlook, Google Calendar, Calendly)
  • Database Management
  • Document Management Systems
  • Video Conferencing Tools (eg, Zoom, Microsoft Teams)
  • Project Management Software (eg, Trello, Asana)
  • Travel Management Software
  • Cloud-Based File Sharing (eg, Google Drive, Dropbox)
  • Communication Tools (eg, Slack, Microsoft Teams)
  • Data Security Awareness
  • Basic IT Troubleshooting
  • Social Media Management
  • Online Research Skills
  • Electronic Signature Platforms

Timeline

Executive Assistant

Columbus State Community College
10.2021 - 09.2023

Senior Administrative Assistant

Emory University School of Law
10.2008 - 09.2021

Course Work in Business Administration

University of Phoenix

Business Administration

Columbus State Community College

CAPM Certification Course Work

Emory Continuing Education
ROGENIA GOUCH-PATTERSON