Roger Aguirre

• I greet customers and take orders for coffee drinks, food items, and other beverages.
• Every day I prepare specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
• I operate cash registers to process customer payments.
• I maintain a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Ground beans for espresso shots according to individual customer specifications.
• Everyday I provide excellent customer service by responding to inquiries quickly and professionally.

As a supervisor at At Home, one of my tasks is assigning co-workers to their designated work area at the start of every shift, and be around on the sales floor if they need help. I do online shopping orders for customers as well, I pick and prep their shopping items and when they arrive hand them to them for curbside pickup. I am also at the cash register a lot, I am helping ring up customers and making sure the line is running smoothly. When I am not up at the register working in my design department, I am always going around asking customers if they need help and assistance looking for an item or help out to their car with one. I close the store the majority of the nights and open on occasion when needed, and at the end of every shift I make sure all the carts are inside and the store is straightened up for the next day.

• Ensure shelves, displays, and aisles are properly stocked and organized, maintaining an attractive and well-presented store layout.
• Monitor inventory levels, restocking products as needed to prevent shortages and ensuring accurate product labeling and pricing.
• Assist customers in locating products, answering inquiries, and providing recommendations, fostering a positive shopping experience.
• Perform price checks, update pricing labels, and ensure accurate product information is displayed throughout the store.
• Maintain cleanliness and orderliness of the store by performing regular cleaning tasks, such as sweeping, mopping, and wiping down surfaces.

• Provided attentive and friendly service, addressed customer inquiries, and ensured a positive dining experience.
• Accurately recorded customer orders, transmit them to the kitchen, and served dishes promptly and correctly.
• Kept the dining area clean and organized by wiping down tables, chairs, and surfaces, and ensured a tidy appearance.
• Monitored and refilled supplies like napkins, condiments, and water glasses to ensure a smooth dining experience.
• Set tables with utensils, glassware, and condiments, and efficiently clear tables after guests finish dining.
• Worked closely with servers, hosts, and kitchen staff to maintain a cohesive and efficient flow of service throughout the restaurant.