Roger Alonso
Columbus ,OH
Summary
Results-oriented Staffing executive with demonstrated record of accomplishment in streamlining operations, increasing profits and maximizing market penetration. Decisive leader promoting operational improvements, market expansion and positive corporate culture as keys to success.
Overview
24
24
years of professional experience
Work History
President
Surge Staffing
10.2011 - 10.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Oversaw business-wide changes to modernize procedures and organization.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Began my career as Branch Manager moving up throughout my tenure to District, Regional, Sr. VP and Executive VP.
- Helped build total yearly sales from $50mil to over $600mil while leading expansion of 150+ branches in over 26 states.
JP Morgan Chase
Customer Advisor
03.2009 - 10.2011
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Mortgage Banker
Quicken Loans
03.2008 - 03.2009
- Worked with underwriters to fix application problems and resolve issues.
- Evaluated client financial positions and identified most appropriate banking products.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Area Manager
Custom Staffing
02.2008 - 03.2009
- Transformed underperforming teams into productive, profitable teams.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Resolved conflicts promptly to promote positive environment for customers.
Quality Supervisor
The TImken Company
04.2000 - 03.2007
- Maintained QA programs.
- Directed and supervised 3 employees involved in product inspection and quality control procedures.
- Oversaw department of 3 by supervising daily operations, providing technical support and coordinating personnel.
- Established inspection equipment to meet quality control standards.
Education
BBA - Business Administration
Mount Vernon Nazarene University
Mount Vernon, OH03.2008
Skills
- Business Development
- Staff Management
- Teambuilding
- Operations management
- Business planning
- Negotiation
Timeline
President
Surge Staffing
10.2011 - 10.2023
JP Morgan Chase
Customer Advisor
03.2009 - 10.2011
Mortgage Banker
Quicken Loans
03.2008 - 03.2009
Area Manager
Custom Staffing
02.2008 - 03.2009
Quality Supervisor
The TImken Company
04.2000 - 03.2007
BBA - Business Administration
Mount Vernon Nazarene University
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