Roger Arthur
250 Corson Ave. Staten Island,NY
Summary
Adept at enhancing operational efficiency and team dynamics, I leveraged leadership and Microsoft Excel proficiency at Amazon to streamline warehouse processes. My approach to problem-solving and commitment to safety training significantly improved team productivity and reduced incident rates, showcasing my ability to drive results and foster a collaborative work environment.
Overview
27
27
years of professional experience
2
2
Certification
Work History
Warehouse Associate
Amazon
01.2022 - Current
- Prepared orders for shipment by sorting and scanning, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and staging merchandise.
- Log in and out receiving and leaving trailors.
- Conduct trailer audit for safe work environment.
- Keep radio communication with the yard and management.
- Water spider trained
- Problem solve traind
- TDR trained
- Eagle Eye trained
- Gaylord dumpster trained
- Trained new employees on how to scan package and how to build pallets and carts. Help train employees when they are shadowing for critical roles such as TDR,Problem-Solving and Water spidering.
- Remind new employees on safety of wearing PPE
Youth Counselor
Health and Education Alternative for Teens
08.2004 - 05.2025
- Monitored youth behavior and offered guidance and support for positive change.
- Assisted youth in developing problem-solving and communication skills to support stress management.
- Supervised youth in engaging environment to promote security and safety for all ages.
- Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.
- Provided crisis intervention and emotional support to youth.
- Encouraged children to talk issues out with each other and without anger, which eased tense situations.
- Helped youth develop and achieve personal goals with close support.
- Promoted a safe space by consistently enforcing rules while maintaining empathy towards each client''s unique struggles.
- Enhanced youths'' self-esteem by implementing confidence-building activities and group discussions.
- Developed strong rapport with youths, fostering open communication and trust for effective counseling sessions.
- Organized educational outings to broaden clients'' horizons and stimulate curiosity about new experiences.
- Reduced behavioral issues by establishing clear expectations and boundaries within a supportive environment.
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Promoted mental health awareness through school-wide presentations, enhancing students' understanding of mental health issues.
Sales Associate
Home Goods (sales Seasonal)
11.2012 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Clerical Worker
Department for the Aging, Teresa Moore Senior Center
09.2011 - 01.2012
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies regarding privacy protection.
- Provided valuable support during audits by ensuring all documentation was well-organized.
- Enhanced communication within the team by maintaining accurate calendars and scheduling meetings as needed.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained detailed records of all office activities.
- Coordinated and scheduled meetings and appointments.
- Supported staff on special assignments and ad hoc projects.
- Assisted with onboarding of new employees.
Driving Instructor
Ferrari Driving School
02.2008 - 12.2008
- Evaluated student performance and documented progress and goals.
- Supported student drivers in hands-on road training.
- Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
- Ensured all vehicles were well-maintained, clean, and properly equipped according to state regulations for optimal safety during lessons.
- Improved student driving skills by utilizing effective teaching methods and personalized instruction.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Verified proper use of safety restraints by vehicle occupants to comply with State law.
- Assisted students in overcoming driving-related anxiety through patient guidance and confidence-building exercises.
- Fostered an inclusive learning environment that accommodated diverse backgrounds, skill levels, and learning styles among students.
- Enhanced road safety awareness among students through comprehensive defensive driving techniques.
- Made driving test appointments for each student and communicated with DMV staff.
- Increased overall customer satisfaction by providing exceptional service from initial consultation through final evaluation of student progress.
- Supervised and monitored students' use of tools and equipment.
Assistant Coordinator/shift Supervisor
Partnership for Innovative Comprehensive Care
05.2003 - 08.2004
- Handled budget tracking and expense reporting, maintaining fiscal responsibility across all projects.
- Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
- Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.
- Implemented the concepts of integration, independence, individualized and productivity.
- Make to provide safe work area for clients .
- Schedule program assignments for clients.
Merchandising Specialist
Duane Reade
08.2000 - 10.2002
- Implemented planogram updates, ensuring products were displayed according to company guidelines for maximum exposure.
- Arranged merchandise in alignment with store planogram.
- Assembled quarter and full-size point of purchase promotional displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Communicated merchandising needs to store manager.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced store appearance through effective space utilization and creative visual displays.
- Changed displays to reflect new promotions.
- Conducted regular store audits to ensure adherence to company policies and maintain high standards of presentation.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with sales team to identify and fulfill customer needs.
- Delivered superb customer service
Inventory Control Specialist
Bed,Bath and Beyond
10.1998 - 02.2000
- Used equipment like forklifts and pallet jacks to move inventory.
- Completed physical inventory counts each month.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Facilitated communication between departments regarding inventory.
- Enhanced operational efficiency by developing and implementing effective inventory control policies.
- Performed data entry and completed proper paperwork.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Handled day-to-day shipping and receiving.
- Processed required paperwork to expedite handling of shipped and received goods.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Education
Associate Degree In Occupational Studies - Science (Ophthalmic Dispensing)
Interboro Institute
Manhattan, NY08.1998
Skills
- Packaging and Labeling
- Lifting and sorting
- Labeling and boxing
- Warehouse Safety
- Heavy Lifting
- Loading and unloading
- Workplace Cleanliness
- Warehouse environment safety
- Material Handling
- Quality Control
- Wrapping and boxing
- Pallet jacking
- Leadership and team building
- Assembly and production
- Complex Problem-Solving
- Materials handling and transport
- Merchandise staging
- Environmentally Controlled Storage
- Barcode scanning
- Pallet building
- Attention to Detail
- Self-Motivated and Disciplined
- Problem-Solving
- Sorting and Labeling
- Clear Communication
- Punctual and Dependable
- Microsoft Excel
- Stacking and Staging
Certification
Hazmat Waste Processor
Global Trailer Dock and release
Timeline
Warehouse Associate
Amazon
01.2022 - Current
Sales Associate
Home Goods (sales Seasonal)
11.2012 - 02.2024
Clerical Worker
Department for the Aging, Teresa Moore Senior Center
09.2011 - 01.2012
Driving Instructor
Ferrari Driving School
02.2008 - 12.2008
Youth Counselor
Health and Education Alternative for Teens
08.2004 - 05.2025
Assistant Coordinator/shift Supervisor
Partnership for Innovative Comprehensive Care
05.2003 - 08.2004
Merchandising Specialist
Duane Reade
08.2000 - 10.2002
Inventory Control Specialist
Bed,Bath and Beyond
10.1998 - 02.2000
Associate Degree In Occupational Studies - Science (Ophthalmic Dispensing)
Interboro Institute
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