Roger Atkinson
Maplewood,MN
Summary
Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements. Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules. Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Shipping and Receiving Clerk II
American Polywater Corporation
05.2023 - Current
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Route Sales Representative
Frito-Lay
Coon Rapids, MN
01.2019 - 05.2023
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Immediately addressed problems with customers to promote speedy resolution.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Represented wide range of products and brands.
- Displayed products properly at customer sites and according to company specifications and policies.
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Stocked shelves and loaded orders to prepare deliveries.
Backroom Team Member
Target
Woodbury, MN
08.2016 - 12.2018
- Cleaned and stocked backroom to maintain organization of facility.
- Executed technology guidelines to find location, planogram fills, subtract pulls and item search functions for merchandise.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Developed and maintained successful working relationships with colleagues.
- Utilized forklifts and pallet jacks to safely transport materials and merchandise through warehouse.
Store Associate
LifeWay Christian Stores
Woodbury, MN
08.2012 - 08.2016
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalized servicing. The store offered Bible imprinting and laser engraving that I was responsible for.
- Accurately received shipments of new product into store inventory.
Education
Some College (No Degree) - Criminal Justice
Winona State University
Winona, MNHigh School Diploma -
Park High School
Cottage Grove, MN06.2013
Skills
- Team Support
- Requirements Analysis
- Store Layouts
- Merchandise Sales
- Safe Vehicle Operations
- Client Relations
- Issue Resolution
- Route Management
- Personnel Accountability
- Operational Efficiency
- Manage Orders
Timeline
Shipping and Receiving Clerk II
American Polywater Corporation
05.2023 - Current
Route Sales Representative
Frito-Lay
01.2019 - 05.2023
Backroom Team Member
Target
08.2016 - 12.2018
Store Associate
LifeWay Christian Stores
08.2012 - 08.2016
Some College (No Degree) - Criminal Justice
Winona State University
High School Diploma -
Park High School
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