Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Roger Baba Boum

Columbus,OH

Summary

Dynamic professional with a proven track record at Levy's Strauss, enhancing customer satisfaction through exceptional service and strategic engagement. Skilled in inventory management and team leadership, I successfully streamlined processes, reduced costs, and fostered collaboration, ensuring optimal operations and a safe work environment.

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Qualified [Desired Position] with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Overview

14
14
years of professional experience

Work History

Associate

Levy's Strauss
01.2016 - 06.2022
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Optimized inventory management to reduce overhead costs, employing advanced forecasting techniques.

Facility Manager

RESCARE OH
08.2008 - 01.2016
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Interviewed, hired, and trained qualified maintenance employees.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Supervised staff of 8 persons in day-to-day activities.

Education

High School Diploma -

Baffoussam High School
Baffoussam/Cameroon

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Leadership qualities
  • Workplace safety
  • Customer interaction
  • Customer engagement

Languages

Spanish
Professional Working
English
Professional Working
French
Native or Bilingual

Interests

  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Associate

Levy's Strauss
01.2016 - 06.2022

Facility Manager

RESCARE OH
08.2008 - 01.2016

High School Diploma -

Baffoussam High School