Roger Backstrom
Small Business Owner
Columbus,OH
Summary
Versatile business leader bringing 25 years of experience as accomplished small business owner. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in employee and sales management.
Overview
37
37
years of professional experience
4
4
years of post-secondary education
Work History
President
Metro Package Systems
Columbus, Ohio
03.1997 - Current
- Responsible for daily operations of regional on demand courier service.
- Responsible for hiring and training of all employees. Specializing in employee retention
- Oversaw new sales and customer retention.
- Generated 10 percent increase in weekly client usage through effective in person sales strategies.
Operations Manager
Metro Package Systems
Columbus, Ohio
08.1985 - 03.1997
- Implemented process improvement to shape organizational culture.
- Optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices and systems to reduce turnaround time.
- Analyzed operations reports to understand numbers and trends.
Education
Journalism, Public Relations
The Ohio State University
Columbus, Ohio 09.1981 - 12.1985
Skills
Operations Management- Oversee daily sales and customer service to ensure continuity
Timeline
President
Metro Package Systems
03.1997 - Current
Operations Manager
Metro Package Systems
08.1985 - 03.1997
Journalism, Public Relations
The Ohio State University
09.1981 - 12.1985
River Place HOA board of trustees
Board member since 2017. President of the board since 2020.
Responsible to oversee operations and deed restrictions of a 127 home
neighborhood in Northwest Columbus.
River Place HOA board of trustees
2020 to present-President of the board.
Responsible to oversee operations and deed restrictions of a 127 home
neighborhood in Northwest Columbus.
2016-2020- board member, architecture control committee
Kappa Sigma House Company
2021 to present- Treasurer, board member. Responsible for collecting rent from residents. Paying bills, managing bank account and accounting documentation. As well as on sight assistance as needed.
Ontario Bloodhound Transport
2016-2021 transport Bloodhound rescue dogs from their current situation to veterinarians, foster homes and adoptions. Foster dogs in our home.
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