Roger Bennett

Supervisor

Quest Diagnostics

03.2007 - Current

Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Achieved results by working with staff to meet established targets.
Conducted routine inspections to check quality and compliance with established specifications.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Conducted regular reviews of operations and identified areas for improvement.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Generated reports detailing findings and recommendations.
Collected, arranged, and input information into database system.
Maintained compliance with company policies, objectives, and communication goals.
Educated staff on organizational mission and goals to help employees achieve success.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Developed effective improvement plans in alignment with goals and specifications.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Gathered, organized and input information into digital database.
Evaluated employee performance and coached and trained to improve weak areas.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Helped meet changing demands by recommending improvements to business systems or procedures.
Maintained database systems to track and analyze operational data.
Evaluated staff performance and provided coaching to address inefficiencies.
Boosted team performance by developing customer service training materials and conducting service training.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Led major initiatives within the department that drove innovation or addressed critical business challenges.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Monitored workflow to improve employee time management and increase productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Frequently inspected production area to verify proper equipment operation.
Proved successful working within tight deadlines and a fast-paced environment.
Excellent communication skills, both verbal and written.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Passionate about learning and committed to continual improvement.
Strengthened communication skills through regular interactions with others.
Gained extensive knowledge in data entry, analysis and reporting.
Cultivated interpersonal skills by building positive relationships with others.
Worked effectively in fast-paced environments.
Developed strong communication and organizational skills through working on group projects.
Gained strong leadership skills by managing projects from start to finish.
Exercised leadership capabilities by successfully motivating and inspiring others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Learned and adapted quickly to new technology and software applications.

Summary

Overview

Work History

Supervisor

Education

Associate of Science - Criminalistics And Criminal Science

High School Diploma -

Skills

Timeline

Supervisor

Associate of Science - Criminalistics And Criminal Science

High School Diploma -

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