Summary
Overview
Work History
Education
Skills
Timeline
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ROGER BLAKE

STATEN ISLAND,NEW YORK

Summary

Dynamic professional with a proven track record at Ahrc NYC, excelling in client advocacy and crisis intervention. Skilled in enhancing daily living activities and fostering independence, I effectively collaborated with interdisciplinary teams to implement personalized care plans, significantly improving client outcomes. Committed to operational efficiency and empathetic support, I thrive in fast-paced environments.

Overview

12
12
years of professional experience

Work History

DSW Worker

Ahrc Nyc
09.2018 - 09.2025
  • Provided individualized support to clients, enhancing daily living skills and fostering independence.
  • Collaborated with interdisciplinary teams to develop and implement personalized care plans for clients.
  • Monitored client progress, documenting behavioral changes and reporting findings to supervisors promptly.
  • Trained and mentored new staff on best practices in client care and safety protocols.
  • Advocated for clients' needs, ensuring access to necessary resources and services within the community.
  • Facilitated group activities that promoted social interaction, skill development, and emotional well-being among clients.
  • Analyzed existing workflows, identifying areas for improvement in service delivery and operational efficiency.

Cargo Agent

Swissport
11.2013 - 12.2014
  • Coordinated cargo handling processes to ensure timely deliveries and compliance with safety regulations.
  • Monitored shipment documentation for accuracy, facilitating smooth customs clearance and minimizing delays.
  • Trained new team members on cargo handling procedures and safety protocols, enhancing operational efficiency.
  • Implemented process improvements that reduced cargo processing time, streamlining overall workflow effectiveness.
  • Oversaw inventory management systems to track cargo movements, improving accuracy in stock levels and reporting.
  • Collaborated with cross-functional teams to resolve logistical challenges, ensuring seamless operations across departments.
  • Led initiatives to optimize cargo loading procedures, maximizing space utilization and reducing potential damages.

Sales Associate

Harbor Freight
11.2013 - 12.2014
  • Enhanced customer engagement through personalized service and product knowledge.
  • Processed transactions efficiently using point-of-sale systems.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.
  • Trained new associates on sales techniques and store policies.
  • Managed inventory by restocking shelves and conducting regular audits.
  • Resolved customer inquiries and complaints effectively to maintain loyalty.
  • Implemented promotional strategies that increased foot traffic during peak hours.
  • Analyzed sales trends to identify opportunities for upselling products.

Education

Diploma - Food Science

SOUTHGATE COLLEDGE
SOUTHGATE TECHNICAL COLLEGE ,LONDON ENGLAND.
05-1984

Skills

  • Multicultural sensitivity
  • Activities of daily living assistance
  • Daily living activities
  • Medication monitoring
  • Direct care
  • Heavy lifting
  • Transportation
  • Professional boundaries
  • Meal preparation
  • Mobility support
  • Client advocacy
  • Crisis intervention
  • Safety monitoring
  • Progress monitoring
  • Community integration
  • Recreational activities
  • Empathy development
  • Mandatory reporting
  • Nutrition
  • Continuing education
  • Transportation services
  • Personal care assistance
  • Customer service
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Patient care
  • Time management
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Excellent communication

Timeline

DSW Worker

Ahrc Nyc
09.2018 - 09.2025

Cargo Agent

Swissport
11.2013 - 12.2014

Sales Associate

Harbor Freight
11.2013 - 12.2014

Diploma - Food Science

SOUTHGATE COLLEDGE

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