Roger Cox
Elkins,WV
Summary
Dedicated pizza professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
General Manager
Dominos Pizza
03.2015 - Current
- Develop and implement strategies to increase sales and profitability.
- Manage budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitor financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximize efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implement operational strategies and effectively build customer and employee loyalty.
- Maximize operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Train new employees on proper protocols and customer service standards.
- Schedule employees for shifts, taking into account customer traffic and employee strengths.
- Train and guide team members to maintain high productivity and performance metrics.
- Handle problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Owner
Rogie's Pizza
06.2009 - 01.2015
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Supervised daily activities of restaurant and 6 employees.
- Recruited, hired, and trained talented staff to fill vacancies.
- Maintained positive relationships with local community and government officials.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Developed unique events and special promotions to drive sales.
Education
High School Diploma -
Claymont High School
Uhrichsville, OH05.1990
Skills
- Project Management
- Expense Control
- Workflow Planning
- Customer Retention
- Schedule Management
- Loss Prevention
- Quality Management
- Leadership and Team Building
- Product Development
- Effective Leader
- Staff Training/Development
- Deadline-Oriented
Timeline
General Manager
Dominos Pizza
03.2015 - Current
Owner
Rogie's Pizza
06.2009 - 01.2015
High School Diploma -
Claymont High School