Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roger Diaz Beatriz

Frederick,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

6
6
years of professional experience

Work History

Contractor's Helper

New Design Contracting
Frederick, MD
06.2019 - Current
  • Assisted in material handling and preparation for construction projects.
  • Operated hand tools and power equipment safely under supervision.
  • Organized and cleaned work area and tools.
  • Cleaned and prepared construction sites by removing debris and possible hazards.
  • Loaded or unloaded building materials to distribute machinery or tools.
  • Conducted demolition activities, maintaining safety standards and supporting project progress.
  • Performed painting duties to contribute to the timely completion of construction projects.

Employee Service Representative

AR Data (Always Reporting Data)
Frederick, MD
01.2023 - 08.2023
  • Responded promptly to employee concerns, ensuring timely resolution of issues.
  • Delivered timely responses to emails, enhancing customer service experience.
  • Dispatched products efficiently to ensure timely delivery.
  • Ensured timely shipment by efficiently assembling products.

Associate

Home Depot
Frederick, MD
04.2022 - 07.2022
  • Operated point-of-sale systems to process transactions accurately.
  • Assisted customers with product selection and answered inquiries efficiently.
  • Performed cash register functions accurately and efficiently.

Education

Some College (No Degree) - Information Technology

Towson University
Baltimore, MD

Some College (No Degree) - Computer Science

Frederick Community College
Frederick, MD

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Problem resolution
  • Multitasking Abilities
  • Teamwork skills
  • Adaptability

Languages

Spanish
Professional

Timeline

Employee Service Representative

AR Data (Always Reporting Data)
01.2023 - 08.2023

Associate

Home Depot
04.2022 - 07.2022

Contractor's Helper

New Design Contracting
06.2019 - Current

Some College (No Degree) - Information Technology

Towson University

Some College (No Degree) - Computer Science

Frederick Community College

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