Roger Flores
San Antonio,TX
Summary
Skilled in environmental health and safety management with background in regulatory compliance, risk assessment, and policy development. Possess strong skills in conducting audits, delivering training, and implementing safety procedures to ensure adherence to federal and state regulations. Proven track record of improving workplace safety standards and reducing incidents. Demonstrated ability to balance business needs with health and safety considerations for optimal outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Environmental Safety and Training
Goodwill Industries of Southeastern Wisconsin Inc.
San Antonio, TX
04.2023 - Current
- Conducted safety audits and inspections to identify workplace hazards and ensure compliance.
- Developed and implemented environmental health policies and procedures across the organization.
- Coordinated training sessions on safety protocols and regulatory compliance for all employees.
- Monitored adherence to local, state, and federal environmental regulations to mitigate risks.
- Reviewed incident reports to identify trends and recommend targeted improvements.
- Assisted in preparing safety documentation for regulatory agencies to meet compliance requirements.
- Maintained comprehensive records of occupational injuries and illnesses, including treatments provided.
- Collaborated with various departments to ensure all safety requirements are consistently met.
Internet Manager / Sales Training and Development
Caliente Harley-Davidson
San Antonio, TX
08.2020 - 12.2022
- Managed online sales strategies to enhance customer engagement and retention.
- Developed marketing campaigns to increase brand visibility across digital platforms.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Trained and mentored junior staff on best practices in online sales operations.
- Utilized CRM systems to track leads, sales activities, and customer interactions effectively.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Internet Sales Consultant
Freedom Chevrolet
San Antonio, TX
02.2020 - 08.2020
- Developed customer relationships through effective communication and personalized service.
- Guided customers through product selection using detailed product knowledge.
- Trained new team members on sales techniques and online systems usage.
- Resolved customer issues efficiently, maintaining high levels of satisfaction and loyalty.
- Developed and implemented strategies for increasing internet sales.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
Sales Consultant
World Car Hyundai
Live Oak, TX
09.2019 - 02.2020
- Developed strong customer relationships through personalized service and product knowledge.
- Conducted vehicle demonstrations to educate customers on features and benefits.
- Managed customer inquiries and provided timely follow-up to enhance satisfaction.
- Utilized dealership software to process sales documentation efficiently and accurately.
- Trained new staff on best practices for customer engagement and product presentation.
- Analyzed customer needs and identified solutions to meet their requirements.
- Provided detailed product information to customers, including features, prices, and availability.
F&I/Floor Manager/Sales
ALAMO CYCLE PLEX
San Antonio, TX
08.2017 - 07.2019
- Facilitated financing options for customers to enhance vehicle purchasing experience.
- Reviewed credit applications to determine customer eligibility for loans and leases.
- Collaborated with sales team to align financing strategies with dealership goals.
- Supervised daily operations on the sales floor to enhance customer experience.
- Trained and mentored staff on product knowledge and customer service techniques.
- Implemented visual merchandising strategies to attract customers and promote products.
- Monitored sales performance and provided feedback to team members for improvement.
Grounds Maintenance Crew Leader
Goodwill Industries
San Antonio, TX
03.2016 - 08.2017
- Operated light motorized equipment including tractors, mowers, weed trimmers and blowers for grounds maintenance activities.
- Oversaw the daily operations of grounds maintenance staff to ensure tasks were completed efficiently and effectively.
- Assisted with grounds maintenance with basic landscaping support by mowing, trimming and debris removal tasks.
- Supervised and coordinated the activities of grounds maintenance staff to ensure completion of daily tasks.
- Supervised daily grounds maintenance operations and ensured adherence to safety standards.
- Trained team members on proper equipment use and landscaping techniques.
Education
High school or equivalent -
Oliver Wendell Holmes High School
San Antonio03-2003
Skills
- Employee training
- Effective communication
- Presentation skills
- Professionalism
- Problem-solving
- Multitasking and organization
Accomplishments
- Going Above recipient
Certification
- CPR Certified
- First Aid Certified
- OSHA 10
- State Pesticide License
References
References available upon request.
Timeline
Environmental Safety and Training
Goodwill Industries of Southeastern Wisconsin Inc.
04.2023 - Current
Internet Manager / Sales Training and Development
Caliente Harley-Davidson
08.2020 - 12.2022
Internet Sales Consultant
Freedom Chevrolet
02.2020 - 08.2020
Sales Consultant
World Car Hyundai
09.2019 - 02.2020
F&I/Floor Manager/Sales
ALAMO CYCLE PLEX
08.2017 - 07.2019
Grounds Maintenance Crew Leader
Goodwill Industries
03.2016 - 08.2017
High school or equivalent -
Oliver Wendell Holmes High School
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