Roger Franks
Summary
Professional technician with high standards and focus on achieving results. Skilled in troubleshooting, repair, and preventive maintenance for variety of systems and equipment. Strong team collaborator who adapts to changing needs and ensures reliability. Known for problem-solving abilities, mechanical aptitude, and effective communication skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Maintenance Technician II
Rushmore Management
08.2024 - Current
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Operated varied hand and power tools to complete repairs.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Repaired and replaced pumps, valves and motors.
- Worked effectively in fast-paced environments.
Maintenance technician
BeMore Staffing Temp Agency
DMV
04.2023 - 08.2024
- Perform basic electrical, plumbing, appliance repair, carpentry, masonry and painting
- Responsible for repairing and treating structures such as showers, sinks, appliances, doors/cabinets, walls and building exteriors
- Provide excellent customer service to client, residents and other staff members
- Respond to resident service requests in an accurate and timely manner
- Make ready units for new move-ins
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Delivery Driver
Amazon DSP
Hyattsville, MD
03.2022 - 04.2024
- Follow all local & state laws, road/driving regulations, and Company policies.
- Provide excellent customer service and satisfaction despite stressful events / conditions.
- Communicate effectively with support team to provide exceptional customer service and ensure deliveries are completed.
- Support the team in daily work requirements including participation in rescue calls when other team members need assistance with their routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
Delivery Driver
FedEx Ground
Maryland
10.2022 - 02.2023
- Load and unload products, ensuring proper handling and securing of items during transit.
- Followed designated routes while adhering to traffic laws and safety regulations.
- Maintained accurate records of deliveries, including logs of mileage, fuel usage, and delivery confirmations.
- Provided excellent customer service by interacting positively with clients during deliveries.
- Performed routine vehicle inspections and maintenance checks to ensure safety and reliability.
- Handle heavy lifting and moving of products as required, utilizing equipment such as pallet jacks or forklifts when necessary.
Construction/Flagger Laborer
Liuna Local Labor Union
Washington, DC
09.2020 - 09.2022
- Placed traffic signs to warn traffic of construction in process
- Cleaned and maintain construction equipment appropriately
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Dig trenches and pour concrete as instructed
- Assist in installing sewerage pipes and drains
- Erect temporary structures and scaffolding
- Supported crew efficiency by swiftly acting as a liaison between construction teams, drivers, and pedestrians during ongoing projects.
Maintenance Worker
DC Department General Services
Washington, DC
12.2019 - 04.2020
- Sweeping, mopping, and buffing floors, vacuuming carpeted areas, dusting surfaces scrubbing and disinfecting restrooms, cleaned windows, and polishing woodwork
- Arranged products or merchandise to their respective areas
- Safely operated and maintained cleaning machinery
- Disposed garbage in outdoor garbage dump
- Followed safety precautions to avoid personal injury and provide safe work environment.
Provide Training Procedures to Incoming Staff
Waste Management, Lee County
Porter, VA
11.2018 - 11.2019
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.
Education
GED - General Studies
Talladega Co Central High School
Talladega, AL05.2016
Skills
- Plumbing
- Facilities Maintenance
- Drywall repair
- Communication skills (10 years)
- Computer literacy (10 years)
- Computer skills (10 years)
- Time management (10 years)
- Quality Assurance
- Lawn Care
- HVAC
- Construction
- Electrical discharge machining
- Quality assurance
- Leadership
- Management
- Electrical systems
- Computer skills
- Mechanical knowledge
- Electrical experience
- Maintenance
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
Certification
- EPA Certification
- OSHA10
- AED Certification
- Certified Personal Trainer
- First Aid Certification
- NCCER Certification
- EPA Refrigeration Certification
- Lifeguard Training
- Certified Fitness Instructor
- CPR Certification
- OSHA30
Timeline
Maintenance Technician II
Rushmore Management
08.2024 - Current
Maintenance technician
BeMore Staffing Temp Agency
04.2023 - 08.2024
Delivery Driver
FedEx Ground
10.2022 - 02.2023
Delivery Driver
Amazon DSP
03.2022 - 04.2024
Construction/Flagger Laborer
Liuna Local Labor Union
09.2020 - 09.2022
Maintenance Worker
DC Department General Services
12.2019 - 04.2020
Provide Training Procedures to Incoming Staff
Waste Management, Lee County
11.2018 - 11.2019
GED - General Studies
Talladega Co Central High School