Summary
Overview
Work History
Education
Skills
Timeline
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Roger Gibson

Seaside Heights,NJ

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

22
22
years of professional experience

Work History

Demand Planner

Rollease Acmeda
09.2023 - Current
  • Reduced inventory costs by optimizing safety stock levels and effectively managing obsolete items.
  • Presented monthly forecast updates to senior management and product management highlighting key changes and risks in the demand outlook.
  • Monitored actual sales performance against forecasts, adjusting plans as necessary to ensure optimal inventory levels are maintained.
  • Ran weekly fill rate reports to highlight potential issues and corresponding solutions.
  • Collaborated with sales teams to gather information on promotions, new product launches, and phase-outs for incorporation into the demand plan.
  • Participated in sales and operations meetings to assess performance and forecast and formulate necessary corrective actions.

Inside Sales

Rollease Acmeda
09.2020 - 09.2023
  • Responsible for maintaining accounts that total $33 million budgeted for this year.
  • Answered customers' questions regarding products, prices and availability.
  • Aligned myself internally with other teams in order to provide customer forecasts, negotiate payments to outstanding invoices, expedite product for customer requested shipments, and facilitating new product introduction through information from our product management team.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Used CRM software to maintain detailed contact logs and account records.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed and maintained company wide pricing in our Microsoft NAV system.
  • Managed and maintained our container program which involves shipping containers from our vendors directly to our customers.

General Manager/Regional Manager

Jimbo's Bar And Grill/ Marathon Steaks
07.2010 - 08.2020
  • Headed Profit and Loss for $3 million gross business
  • Inventory and Ordering for Bar and Restaurants in 2 locations.
  • Provided training for our new Bar, Kitchen, and FOH Employees.
  • Created and launched new food and beverage items yearly
  • Direct interface for turning customer complaints into returning customers in person and online through our social media platforms.

Product Manager

Dialight
08.2008 - 07.2010
  • Collaborated with mechanical, electrical, and software engineering teams in order to develop new products for the market.
  • Cost and Pricing management for products sold to distribution.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
  • Asked to participate in a junior leadership program where my ideas were utilized to steer the product line in a new direction that is still currently being executed.
  • Prioritized orders to meet company goals.

Customer Service/Inside Sales/Technical Sales

Dialight
08.2006 - 08.2008
  • Order Entry.
  • Answered customer telephone calls about lead times and product shipment.
  • Generated sales reports and item reports for team leaders.
  • Provided technical knowledge regarding customer applications.
  • Coordinated shipping activities with the factory.
  • Organized excess and obsolete inventory.
  • Cross referenced competitor products to provide best solution for the application.

Field Technician

VM Comsource
01.2003 - 08.2006
  • Performed technical installations of Digital Video, Voice over IP, and High Speed internet as the outsourcing solution for Cablevision and Comcast.
  • Kept detailed records of field measurements and data.
  • Met our clients metrics in the overall results of customer satisfaction, completion percentage, and House Health passing rate.
  • Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
  • Led overall group in all metrics each month.

Education

General Studies

Ocean County College
Toms River, NJ

TEFL Certification - Teaching English As A Second Language

Prague Schools
Prague, Czech Republic
05.2002

Skills

  • Microsoft Excel
  • CRM
  • Power BI
  • Microsoft NAV
  • Wrike
  • Stock IQ

Timeline

Demand Planner

Rollease Acmeda
09.2023 - Current

Inside Sales

Rollease Acmeda
09.2020 - 09.2023

General Manager/Regional Manager

Jimbo's Bar And Grill/ Marathon Steaks
07.2010 - 08.2020

Product Manager

Dialight
08.2008 - 07.2010

Customer Service/Inside Sales/Technical Sales

Dialight
08.2006 - 08.2008

Field Technician

VM Comsource
01.2003 - 08.2006

General Studies

Ocean County College

TEFL Certification - Teaching English As A Second Language

Prague Schools

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Roger Gibson