Roger Gleaton
Orangeburg,SC
Summary
Results-driven Maintenance Manager with proven expertise in supervision, safety compliance, and process improvements. Successfully implemented preventive maintenance plans, enhancing asset lifespan and operational efficiency.
Overview
31
31
years of professional experience
Work History
Maintenance Manager
South Carolina Regional Housing Authority
Barnwell, SC
12.2018 - 12.2025
- Supervised repair and upkeep of residential units and common areas.
- Trained maintenance staff on safety protocols and operational procedures.
- Inspected properties to identify maintenance needs and prioritize solutions.
- Developed preventive maintenance plans to extend asset lifespan effectively.
- Responded promptly to tenant requests regarding maintenance issues and concerns.
- Maintained inventory of supplies and equipment for efficient operations.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Performed troubleshooting on malfunctioning systems when necessary.
- Supervised installation, repair and upkeep of machinery and mechanical equipment.
- Ensured compliance with safety regulations and standards.
- Organized work orders, assigned tasks to staff members and tracked progress of repairs and maintenance projects.
- Reviewed completed work orders to ensure quality control measures are followed.
- Prepared reports detailing the status of all jobs being handled by the department.
Dispatch Supervisor
Time Warner Cable
Orangeburg, SC
02.2001 - 05.2018
- Supervised dispatch operations for cable installation and service teams.
- Coordinated schedules and routes for efficient service delivery.
- Managed communication between field technicians and customer service representatives.
- Trained new dispatch staff on procedures and software tools.
- Resolved customer inquiries related to scheduling and service issues.
- Implemented process improvements to enhance workflow efficiency in dispatching operations.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Investigated customer inquiries regarding delivery status or delays.
- Participated in regular meetings with other supervisors or managers to discuss current challenges or opportunities within the department .
- Monitored incoming calls to ensure they were handled promptly and correctly.
- Implemented strategies for improved route optimization across all areas of operation.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
Inbound Supervisor
Old Dominion Freight
West Columbia, South Carolina
03.1995 - 04.2001
- Supervised inbound freight operations to ensure timely processing and accuracy.
- Coordinated communication between departments to streamline workflow and efficiency.
- Monitored inventory levels to maintain optimal stock for efficient operations.
- Implemented process improvements to enhance workflow and reduce delays in receiving.
- Managed scheduling of inbound shipments to optimize dock utilization and resources.
- Addressed employee concerns and fostered a collaborative work environment among teams.
- Conducted regular inspections of inbound shipments for quality control and compliance standards.
- Met trucks carrying incoming shipments, carefully unloaded merchandise, and moved containers or pallets to staging locations.
- Assessed incoming shipments to detect shortages or damage.
- Collaborated with warehouse managers on strategies for optimizing space utilization within the facility.
- Analyzed existing processes for potential improvements related to speed or accuracy of operations.
- Resolved escalated customer complaints efficiently and effectively.
- Investigated inventory discrepancies in a timely manner to prevent further inaccuracies from occurring.
- Conducted regular meetings with team members to discuss progress towards goals as well as any issues that needed resolution.
- Maintained accurate records of all shipments received, processed, and shipped out.
Education
High School Diploma -
Edisto High
Orangeburg, SC06-1990
Skills
- Preventive maintenance
- Equipment repair
- Safety compliance
- Troubleshooting systems
- Inventory management
- Property inspections
Affiliations
Chairman of advisory board for The Salvation Army.
Timeline
Maintenance Manager
South Carolina Regional Housing Authority
12.2018 - 12.2025
Dispatch Supervisor
Time Warner Cable
02.2001 - 05.2018
Inbound Supervisor
Old Dominion Freight
03.1995 - 04.2001
High School Diploma -
Edisto High