Roger Good
Opelika,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Training Director
Crunch Fitness
Auburn, AL
10.2024 - Current
- Analyzed key performance indicators to identify effective strategies to improve them.
- Managed the recruitment process by interviewing potential personal trainers and selecting qualified candidates.
- Maintained detailed records of client progress, including body composition measurements, exercise logs and nutritional intake.
- Participated in professional development activities, such as continuing education courses.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Created customized fitness plans for clients based on their goals, abilities and lifestyle.
Server
Lucy's Restaurant
Auburn, AL
04.2024 - 10.2024
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
General Manager
Workout Anytime
Opelika, AL
09.2019 - 05.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments such as sales staff and trainers.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Conducted regular meetings with the ownership team to review progress against established objectives.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Developed marketing strategies designed to increase brand awareness within target markets. This includes social media, community events, and business to business relationships.
Server
Waverly Local
Waverly, AL
06.2020 - 04.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers and delivered food orders promptly.
- Monitored dining room for cleanliness and proper set-up at all times.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Some College (No Degree) - Physical Education
University of North Alabama
Skills
- Leader
- Business Development
- Sales
- Schedule Management
- Networking abilities
- Motivation
- Problem Resolution
Certification
- NASM-CPT
- NASM-CEP
- NCI- Nutrition Coach
Timeline
Personal Training Director
Crunch Fitness
10.2024 - Current
Server
Lucy's Restaurant
04.2024 - 10.2024
Server
Waverly Local
06.2020 - 04.2024
General Manager
Workout Anytime
09.2019 - 05.2024
Some College (No Degree) - Physical Education
University of North Alabama
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