ROGER HARTS
Bunker Hill,IN
Summary
Enthusiastic, results-driven professional with proven decision-making abilities and excellent communication skills. Adept at multi-tasking in a fast-paced environment. Pragmatic leader with proficiency leading sizeable teams and projects of a wide variety of scopes, simultaneously. Collaborates effectively as part of a team and independently. Cultivates and maintains key relationships with management, strategic partners, employees, clients, vendors, and colleagues. Impactful communicator. Effective in front of large groups, as well as interacting with individuals at all levels. Proven ability to exceed profit targets, maximize productivity and efficiently control costs. Ability to engineer practical solutions that drive company growth and promote innovation.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Actia Electronics
08.2023 - Current
- Reached out to over 50 potential customers via telephone, email, and in-person inquiries daily.
- Generated $14 million in new business opportunities with Tier one automotive suppliers threw prospecting and networking efforts.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term contracts with new business.
- Represented company and promoted products at conferences and industry events.
Managing Director
ICAPE GROUP
01.2016 - 07.2023
- Developed and implemented strategic plans in line with company policies to drive organizational success
- Oversaw all business operations including financial performance
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Created and established a nationwide training program for new employees
- Worked hand in hand with global marketing team to create US friendly marketing literature
- Analyzed problematic situations and provided solutions to maintain customer satisfaction
- Grew the US market to the most profitable in the entire group of 21 markets worldwide
- Established and managed 3 offices in the Midwest, Southwest and Southeast
- Participated as a subject matter expert on multiple virtual social media podcasts and electronic magazines
Business Account Executive
VERIZON WIRELESS
01.2013 - 01.2016
- Spearheaded and implemented business development efforts for one of the nation's leading providers of wireless solutions
- Managed a large portfolio of accounts
- Proactively identified and pursued new business opportunities
- Created and designed marketing and sales plans, project parameters, and strategy
- Presided over sales and marketing initiatives to ensure that established goals and objectives are consistently met or surpassed
- Prospected and cold called corporations with less than 500 employees to procure new wireless accounts within a wide variety of industries
- Successfully increased Business-to-Business market penetration by 374% in less than 12 months of 2014
- Spearheaded and created impactful multi-media marketing campaigns targeting all assigned accounts
- Served as brand ambassador for the company
- Invited to present marketing ideas to all teammates within the state.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
General Business Wireless Representative
SPRINT NEXTEL CORPORATION
01.2007 - 01.2013
- Managed and directed the sales initiatives of the company's wireless communications services
- Applied deep knowledge of the market to identify and pursue growth opportunities in existing and potential accounts
- Cold called and prospected B2B in various verticals, simultaneously managing an account portfolio ranging from small start-up establishments to Fortune 500 companies
- Directed and developed accounts and created new distribution channels to support sales growth
- Consulted with clients and developed unique solutions that facilitated increased productivity and efficiency
- Demonstrated excellent leadership skills by motivating and inspiring teams to meet aggressive deadlines and produce optimal results
- Nominated to participate as a subject matter expert for prospecting and marketing strategies via social media milieu
- Led, mentored, and directed 20 new sales representatives
- Expertly increased acquisitions of new logo corporations by 217% through targeted B2B cold calling campaigns
- Managed existing small to Fortune 500 corporations by maintaining relationships with team members at all organizational levels
- Sole General Business Representative in Indiana to average over 100% for career
- Top 10 in career stack ranking out of a Regional Sales Force consisting of 70 people.
Education
Bachelor of Science - Marketing
Indiana Institute of Technology
Fort Wayne, IN05.2002
Some College (No Degree) - Manufacturing Technology
Indiana State University
Terre Haute, INSkills
- Mentoring and Training
- Account Management
- Sales Strategy
- Budget Development
- Customer Relationship Management
- Contract Negotiation
- Public Relations
- KPI Tracking
- Business Development
- Marketing Strategy
- Strategic Planning
- Team Leadership
Education And Certifications
- Bachelor of Science, Business Administration, Marketing Indiana Institute of Technology, Indianapolis, IN
- Manufacturing Technology, Indiana State University, Terre Haute, IN
- Axiom Sales Training, Verizon Wireless, Schaumburg IL
- Machine-to-Machine Certified, Verizon Wireless, Indianapolis IN
Areas Of Strength And Expertise
- Sales and Marketing
- Process Improvement
- Customer Service
- Interpersonal Skills
- Negotiation Skills
- Management
- Business Development
- Cold Calling
- SaaS Sales
- Leadership
- Communications
- Team Building
Awards
#1 General Business Wireless Representative in Indiana for 5 Consecutive Years, Sprint Corporation Certificate of Achievement for Business Managers, Ford Motor Corporation Gold Level Achievement Award, Chrysler Business Manager Association Consecutive Salesman of the Year Awards, Payton Wells Automotive Group Award of Excellent Performance, Midwest Agency
Timeline
Business Development Manager
Actia Electronics
08.2023 - Current
Managing Director
ICAPE GROUP
01.2016 - 07.2023
Business Account Executive
VERIZON WIRELESS
01.2013 - 01.2016
General Business Wireless Representative
SPRINT NEXTEL CORPORATION
01.2007 - 01.2013
Bachelor of Science - Marketing
Indiana Institute of Technology
Some College (No Degree) - Manufacturing Technology
Indiana State University
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