Summary
Work History
Education
Skills
Timeline
Generic

Roger Hinote

Jacksonville

Summary

Dynamic Store Manager with extensive experience at Albertsons Supermarket, excelling in customer service and team leadership. Proven track record in enhancing inventory management and driving sales through innovative merchandising strategies. Adept at training and mentoring staff, fostering a positive work environment while achieving operational excellence.

Work History

Store Manager

Winn-Dixie Stores Inc.
  • Managed daily operations to ensure smooth store functionality and a clean, safe environment.
  • Oversaw inventory and cash control, including opening and closing procedures.
  • Resolved customer complaints promptly, maintaining positive relationships with clientele.
  • Mentored new hires during onboarding to ensure preparedness for roles from day one.
  • Maximized sales through innovative visual merchandising displays and effective store layouts.
  • Conducted regular performance reviews, providing constructive feedback for staff development.
  • Implemented loss prevention measures, minimizing shrinkage through security protocols.
  • Organized promotional events to increase foot traffic and drive sales opportunities.

Location Based Inventory Specialist

Winn-Dixie Stores Inc.
  • Enhanced inventory accuracy through regular cycle counts and discrepancy reconciliation.
  • Conducted monthly physical inventory counts to verify records and identify corrections.
  • Collaborated with team members to complete daily tasks, boosting productivity.
  • Reduced stock shortages by monitoring inventory levels and ordering supplies promptly.
  • Participated in annual inventories to ensure accurate records and address discrepancies.
  • Provided customer service by responding to inquiries regarding inventory availability and shipment status.
  • Prepared detailed reports on inventory levels, supporting informed decision-making.
  • Assisted in implementing a new management system for improved record-keeping and accuracy.

Store Manager

Albertsons Supermarket
  • Enhanced customer satisfaction through staff training in service and product knowledge.
  • Reconciled daily sales transactions to ensure accurate revenue tracking.
  • Supervised front counter operations, addressing guest inquiries regarding products.
  • Managed financial operations, including budget planning, expense tracking, and record-keeping for fiscal accountability.

Center Sore Specialist

Albertsons Supermarket
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Store Manager

Albertsons Supermarket
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Drug Manager

Albertsons Supermarket
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Grocery Manager

Brunos Food &Pharmacy
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced store presentation through regular merchandising updates and innovative display techniques.

Drug Department Clerk

Albertsons Supermarket
  • Assisted in the recruitment process by reviewing resumes, scheduling interviews, conducting reference checks, resulting in timely hiring decisions.
  • Supported management with administrative tasks such as calendar management, travel arrangements, and expense reports, improving overall productivity.
  • Trained incoming employees on relevant software systems thus speeding up their onboarding process.
  • Conducted thorough research on industry trends and competitor activities, providing valuable insights for strategic planning purposes.

Assistant Manager

Macks IGA Supermarket
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Store Clerk

Steele's Supermarket
  • Managed daily operations to ensure smooth store functionality and a clean, safe environment.
  • Oversaw inventory and cash control, including opening and closing procedures.
  • Resolved customer complaints promptly, maintaining positive relationships with clientele.
  • Mentored new hires during onboarding to ensure preparedness for roles from day one.
  • Maximized sales through innovative visual merchandising displays and effective store layouts.
  • Conducted regular performance reviews, providing constructive feedback for staff development.
  • Implemented loss prevention measures, minimizing shrinkage through security protocols.
  • Organized promotional events to increase foot traffic and drive sales opportunities.

Education

Accounting

University of Alabama
Tuscaloosa, AL

Accounting

Faulkner State Jr. College
Bay Minette, AL
05.1983

Accounting

Robertsdale High School
Robertsdale, AL
06.1981

Skills

  • Customer service and relations
  • Problem-solving
  • Multitasking and organization
  • Team leadership
  • Inventory management
  • Store merchandising
  • Retail operations
  • Training and mentoring
  • Store displays

Timeline

Store Manager

Winn-Dixie Stores Inc.

Location Based Inventory Specialist

Winn-Dixie Stores Inc.

Store Manager

Albertsons Supermarket

Center Sore Specialist

Albertsons Supermarket

Store Manager

Albertsons Supermarket

Drug Manager

Albertsons Supermarket

Grocery Manager

Brunos Food &Pharmacy

Drug Department Clerk

Albertsons Supermarket

Assistant Manager

Macks IGA Supermarket

Store Clerk

Steele's Supermarket

Accounting

University of Alabama

Accounting

Faulkner State Jr. College

Accounting

Robertsdale High School

Similar Profiles

CREATE PROFILE
Roger Hinote