Roger Izquierdo
Chicago,IL
Summary
A individual that brings forth professionalism and versatility through the years of experience in the industry. Skillful enough to meet the expectations of both guest's and employers while providing exceptional all around character. Eager to work alongside passionate individuals and create a rapport of confidence.
Overview
3
3
years of professional experience
Work History
Bartender
Sugar Factory American Brasserie
03.2023 - Current
- Prepared and Served food and alcoholic beverages including wine, beer and custom cocktails to 300-500 patrons per night.
- Studied 50+ cocktail recipes both in house and classic in order to give quality recommendations to patrons.
- Maintained clean, organized, and well stocked bar area by managing inventory, wiping down surfaces, loading/ unloading dishes, and replenishing fresh ingredients.
- Warmly welcomed 100+ patrons per night, ensuring proper service and guest satisfaction.
- Handled and processed $4,000+ in transactions per shift including credit, debit, and cash payments.
Server
Sugar Factory American Brasserie
02.2021 - 03.2023
- Strategically applied time allocation for each individual table, checking in frequently and being within reach to assist at any given available moment.
- Consistently increased sales by up-selling higher-end products to patrons and referring unique substitutions based on their personal preferences.
- Undertook patron's dietary restrictions with upmost importance, communicating allergens to rest of staff and working along side chefs in order to guarantee guest safety and satisfaction.
- Utilized slow periods of time to maintain restaurant cleanliness, and restock items of use such as: napkins, silverware, ice, glassware, etc.
- Bussed and reset tables in order to allow smooth seating rotation, along with visually presentable area for all patrons.
- Worked with complete understanding of company's personal POS system to place orders, customize items, manage transactions, and handle complimentary items.
- Arrived in clean and presentable work attire. Maintaining basic, yet important hygiene qualities such as hair, skin, and aroma.
Education
Associate in Arts High Honors - Finance
City Colleges of Chicago - Wilbur Wright College
Chicago, IL05.2022
Skills
- Communicative
- Cooperative in team setting
- Detail Oriented
- Efficient
- Order Accuracy
- Suggestive Selling
Timeline
Bartender
Sugar Factory American Brasserie
03.2023 - Current
Server
Sugar Factory American Brasserie
02.2021 - 03.2023
Associate in Arts High Honors - Finance
City Colleges of Chicago - Wilbur Wright College
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