Roger Jette

• Managed the Print migration projects with our 3rd party distribution partnerships with both James Bennett & Baker & Taylor. The project was divided into 2 phases, “JB project” and “BT project’. The duration was approx. 5 months with several months of post follow up with JB and the Baker Taylor integration was over a year and are currently in the Post migration cleanup stage. We moved the entire business relationship from one partner to another. This included moving and building new data sharing processes, shared order management, inventory control, purchasing, invoicing and integrated shared reporting.
• Collaborated with product & business owners to define clear user requirements and translate them into actionable tasks for the development team across 2 very different business teams. This included writing, updating, and maintaining Confluence project documentation across the multiple on-going projects.
• Roadmap development which lead to producing detailed JIRA projects (user stories), developed the specifications/project details and outlined the acceptance criteria for each of the user stories developed and deployed.
• Worked with both the Clarivate internal product/Devs teams and the JB/BT external product/Dev teams to build , develop and complete many sub projects and rolling all of this into the overall migration project. This included needing to integrate the Dev work done by both parties so we could test and deploy changes together as one team.
• We had to work with every single department on both the Clarivate print business side and 3rd part supplier side. ( Customer service, data services, product, IT, order management, configurations, Cataloguing and Processing teams, Billing and Finance teams).Facilitated & managed communication with our 3rd party partners through regular meetings, status reports, and documentation updates across the departments.
• Developed and reported on the metrics that we built to manage our progress from inception to project completion. This included , building dashboards, Gantt charts, task lists, spreadsheets and using tracks to break the project into trackable sections for reporting to management.
• Conducted regular progress reviews with users and internal stakeholders to maintain alignment on project objectives and expectations.
• Once all of the tools, dev work and training was completed, we had to migrate approximately 675 Customer accounts working to some very aggressive timelines.

Position as Director Technical Product Management - Academic Libraries Systems

• Works very closely with multiple Dev teams for developing software for each application(CIS/OASIS/Rialto), creating architecture specs, writing product specifications and being the technical interface between end users and the devs. Constantly working with our internal end users to develop key user requirements
• Providing consulting services to the new Rialto application (ALMA) being developed as this new Application interfaces to our Internal business system (CIS)
• Working with NA & Global sales teams providing technical support and library visits to assist in closing deals and saving accounts in trouble. Working with Users at the library level.
• Interface with Publishers for Content, Order to invoice workflows.
• Providing a mentorship role to the newer CIS developers and Product people.
• Manage and maintain the documentation requirements for the projects that are rolled out and overall writing docs for the applications.
• Joint responsibly for Roadmap Creation, delivery of projects and meeting overall goals and business objectives for each application (CIS/OASIS) and co-product manage the new RIALTO application
• Manage medium/large scale projects and product manage them from inception to successful completion and deliver them to market.
  
  

Position as Director Technology - Academic Libraries Systems

• Put together & managed the budgets , goals and objectives for the teams/business and oversaw the multiple internal software (CIS,OASIS,Rialto) roadmap development. Driving the dev teams to meet roadmap and business goals.
• Works extensively with multiple internal departments developing and evolving the continual changing business needs.
• Worked with Publishers on-boarding Content & developing order to invoice system integrations with each publisher
• Working with NA & Global sales teams providing technical consulting services and library visits to assist in closing deals.
• Extensive experience designing and building distributed scalable applications using leading edge technology, software and databases for multiple applications.
• Introduced the dev teams to the Agile process on boarding applications such as JIRA & Confluence , rolling out a Scrum process and workflows for the teams to adopt & use. Sprint meetings for Stand-ups, Refinement, Retrospectives, End release, Planning, etc.

Position as Director IT - Ingram Content Group Academic Division

• Managed CIS & OASIS Budget & Capitol expenditures, Salaries & Software development Projects.
• Implemented Projects to upgraded the CIS & OASIS Hardware to a new UNIX SUN equipment. Began the integration of OASIS to IPAGE.
• Closed the Niagara falls office and moved the software systems to Ingram head office in Nashville.
• Worked extensively with customers and associates solving problems and developing solutions that integrates and streamlines work flows between the systems. (CIS & OASIS)
• Vast experience designing and building distributed scalable applications using leading edge technology, software and databases.
• Continued evolution of the SDLC (software Development Life Cycle), SVN Software control, and time management process to the IT organization using Ingram Approved Systems.

Position as Group IT Director of Ingram Content Group Academic Division

• Develops yearly operating salary/overheads and capital expenditure budgets for the multiple applications supported
• Spearheaded yearly SR&ED (Scientific Research & Experimental Development) submissions to the Govt.
• Works extensively with customers and associates solving problems and developing solutions that integrates and streamlines work flows between the systems.
• Works hand in hand with the sales force providing technical consulting.
• Vast experience designing and building distributed scalable applications using leading edge technology, software and databases.
• Project managed all aspects of the expanded IT offices roll out to the new 5000 SQ foot facility & brought two IT teams together under one roof.
• Introduced an SDLC (software Development Life Cycle), SVN Software control, and time management process to the IT organization.

Overall responsibility for our internal business applications written in Progress, .NET and JAVA. Database systems and administration of Academic Group IT world wide.

• Rolled out the North American business systems to both the United Kingdom and Dutch offices.
• Remotely managed the entire IT office and associates in the United Kingdom.
• Part of the team for yearly SR&ED (Scientific Research & Experimental Development) for the technical/financial audits and submissions.
• Project Managed Business application projects (large Scale) which included VAT tax integration, invoice and billing, finance and a major hardware systems roll out (Sun Servers upgrades).

Our very successful organization provided integrated business software, hardware and a variety of other services. This included EDI (electronic data transfer), radio frequency scanning systems, system consulting, project management, data conversion, specialized programming and network implementation. We provided turnkey systems solutions to manufacturing, distribution and wholesale business markets. As a managing partner I was directly involved in all aspects of the day to day business operations.

Highlights:

• Developed yearly sales, operating and SyAcc budgets each year. Maintained a yearly updated rolling forward 5 year business plan.
• Consistently exceeded the sales forecasts each year by double digits.
• Completely paid off our start up costs within 22 months.
• Awarded in 1998 by Profit Magazine as the fastest growing company in Canada from 1993-1998
• Growth of the organization went from 4 to 30 associates within the first 6 years.
• Negotiated all major contracts and sales agreements as VP of sales.