Summary
Overview
Work History
Education
Skills
Languages
Community Service
Timeline
Generic

ROGER KEITH

Centereach

Summary

Operationally-focused professional with extensive experience in overseeing multiple retail units seeking a dynamic leadership position to properly apply my experience and skills in the business field.

Overview

20
20
years of professional experience

Work History

Multi Unit Leader

Paradies Lagardere
03.2025 - Current
  • Oversee two Starbucks stores averaging 180K in weekly sales, with a combined staff level of 100 team members, including 8 salaried leaders.
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Managed financial aspects of multiple units, ensuring optimal cost control and revenue generation strategies were in place.

Store Lead

Gregorys Coffee
09.2024 - Current
  • Lead, motivate and develop a team of fifteen to uphold company standards of coffee quality and exemplary customer service.
  • Close management of store’s controllable profit areas, including sales, labor, and COGS throughout a busy holiday season at one of the busiest shopping hubs on Long Island.

Store Manager/District Manager

Starbucks Coffee
04.2007 - 07.2024
  • Oversee a portfolio of thirteen stores on the East End of Long Island: developing district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
  • Motivate, coach and strengthen Store Managers as team leaders.
  • Expertise on key customer issues, team staffing, store operations and company policies and procedures.
  • Received various accolades, including several SM/DM of the Year Awards, Community Champion Award and Bravo Award for exemplary results and performance.
  • Community Liaison for the Long Island market.
  • Co-Chair to the Pride Alliance Partner/Employee Network for New York Metro.

Server/Bartender/Lead Trainer

Olive Garden
11.2005 - 12.2017
  • Ensure guests received an exemplary experience while dining and training others to do likewise.
  • Coordinate several menu and company policy roll outs to the service staff.
  • Received several monthly awards for strong sales and customer service.

Education

BS - Business Administration and Spanish

Stony Brook University
05.2005

Skills

  • Microsoft Office Applications
  • Organizational and time management skills
  • Corporate communications
  • Portfolio Management
  • Problem Solving
  • Customer service
  • Attention to details

Languages

Spanish
Professional Working

Community Service

LGBTQ Center, Volunteer, Hauppauge, NY

Timeline

Multi Unit Leader

Paradies Lagardere
03.2025 - Current

Store Lead

Gregorys Coffee
09.2024 - Current

Store Manager/District Manager

Starbucks Coffee
04.2007 - 07.2024

Server/Bartender/Lead Trainer

Olive Garden
11.2005 - 12.2017

BS - Business Administration and Spanish

Stony Brook University

Similar Profiles

CREATE PROFILE