Roger Kerns Jr.
Fresno,CA
Summary
Dynamic professional with a proven track record in community engagement and customer service excellence. Expert in navigation and roads, demonstrating unparalleled dependability and teamwork. Achieved significant improvements in client daily living skills and inventory management, leveraging fluency in Tagalog and a positive attitude to exceed expectations.
Overview
7
7
years of professional experience
Work History
Personal Caretaker
Anacleta Soriano
2022.08 - 2024.07
- Monitored client progress over time by documenting observations, incidents, and milestones in detailed records.
- Adapted care strategies according to changing needs or preferences of the client while maintaining continuity of service delivery.
- Facilitated social interactions for the client by arranging visits from friends or family members whenever possible.
- Improved clients'' daily living skills by providing assistance with grooming, dressing, and hygiene tasks.
Signed NDA
Signed NDA
2020.12 - 2022.06
- Drove between assignments multiple times a week: Sacramento to Tracy for 6 months, then Lemoore to Sacramento for a year.
- Contributed to the management and direction of numerous community engagement projects.
- Contributed to multiple weekly meetings in a leadership role as well as an active participant.
Retail Associate
Target
2017.09 - 2018.02
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Helped customers complete purchases, locate items, and join reward programs.
Education
GE - Psychology
Fresno City College
Fresno, CASkills
- Roads and highways knowledge
- Map reading and navigation skills
- Teamwork and Collaboration
- Dependable and reliable
- Fluent in Tagalog
- Positive Attitude
Timeline
Personal Caretaker
Anacleta Soriano
2022.08 - 2024.07
Signed NDA
Signed NDA
2020.12 - 2022.06
Retail Associate
Target
2017.09 - 2018.02
GE - Psychology
Fresno City College
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