Kronos, Smart Link, and One Staff
Roger Lamothe
Application Support Analyst ⁕Business Intelligence Analyst ⁕ Data Analyst
Miami,FL
Summary
Application Support Analyst ⁕Business Intelligence Analyst ⁕ Data Analyst with 20 years of experience in healthcare operations and management. Proficient in creation and implementing responsive systems and performance improvement models to maximize outcomes and customer satisfaction. Ability to assess hardware and software solutions improving operations and realizing efficiencies
Overview
22
22
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Master Scheduler /Payroll Administrator
Jackson Memorial Perdue Medical Center
Miami, FL
07.2015 - Current
- Calculated payroll deductions by accurately using Kronos, Smart Link, and Clairvial and processed payroll to meet preset requirements.
- Submitted CMS reports on payroll FL State .
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Managed payroll data entry and processing for 200 employees to comply with predetermined company guidelines.
- Led payroll production for 5 locations.
- Pulled internal reports as requested (salaries, bonuses, hours worked).
- Uploaded time records into PPJ and made adjustments to create accurate database for payroll processing functions.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Completed and filed financial documentation for accounting purposes.
- Improved timely payment of bills by developing flexible payment plans for patients.
Staffing Coordinator Supervisor
Unity Health System
Miami, Florida
03.2018 - Current
- Created qualification guidelines and requirements for individual positions, including systematic rating process to identify and measure appropriate candidates against established criteria.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Developed succession plans and promotion paths for all staff.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
- Devised hiring and recruitment policies for 300-employee company.
- Shadowed employees to determine accurate description of duties and skills required for each position.
- Conducted salary survey research for both exempt and non-exempt positions.
- Audited workplace, employee and management policies and procedures.
Professional Staffing Coordinator
Miami Jewish Health
Miami, Florida
01.2011 - 06.2015
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
- Acted as staff member advocate, encouraging and supporting to identify and resolve conflicts.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Eliminated discrepancies in financial reporting and recordkeeping through accurate preparation and management of budgets.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Worked alongside global business leader to deploy new training strategies.
- Enhanced networks and outperformed targets by assessing capacity and diversifying partnerships.
Education
Bachelor of Science - Health Information Technology
Barry University
Miami, FL 09.2001 - 05.2005
Certificate - Web Development Full Stack
University of Miami
Miami, FL 02.2021 - 09.2021
College Credit Certificate - Business Intelligence Professional
Miami Dade College
Miami, FL 03.2021 - Current
Skills
Benefits and compensation management
Benefits administration
Organizational Development
Payroll coordination
Company organization
Succession planning
Workforce improvements
Project Management
Organization and Time management
Conflict resolution
Troubleshooting
Detail-oriented
Self-motivated professional
Software
Certification
Full stock Web Developer
Timeline
College Credit Certificate - Business Intelligence Professional
Miami Dade College
03.2021 - Current
Certificate - Web Development Full Stack
University of Miami
02.2021 - 09.2021
Full stock Web Developer
09-2020
Staffing Coordinator Supervisor
Unity Health System
03.2018 - Current
Master Scheduler /Payroll Administrator
Jackson Memorial Perdue Medical Center
07.2015 - Current
Professional Staffing Coordinator
Miami Jewish Health
01.2011 - 06.2015
Bachelor of Science - Health Information Technology
Barry University
09.2001 - 05.2005