Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roger Looye Jr

Myra,TX

Summary

Responsible and reliable Shift Leader with 3 years in customer service industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor

Muenster Milling
09.2021 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs.

Freeze Dry

Muenster Milling
08.2020 - Current
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Loaded, unloaded and moved material to and from storage and production areas.

Shift Supervisor

Starbucks
07.2018 - 08.2020
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Responded to and resolved customer questions and concerns.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Helped store management meet standards of service and quality in daily operations.
  • Observed each team member to carry out duties and provided constructive criticism.
  • Maintained accurate inventory counts to meet customer demands and sustain operations.

Dish Washer

Wolf Den
02.2017 - 06.2018
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots used often by kitchen staff.
  • Efficiently and quickly cleaned various dishes, silverware and ramekins to provide smooth service and reduce wait times.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.

Education

High School Diploma -

Era High School
Era, TX
05.2020

Skills

  • Shipping and receiving
  • Inventory management
  • Forklift Operations
  • Cash Handling
  • Safety Understanding
  • Store Management
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Cleaning and sanitizing
  • Food Preparation and Safety
  • Flexible & Adaptable
  • Data Analysis
  • Time Management
  • Complex Problem-Solving
  • Active Listening
  • Google Docs

Certification


  • Certified Junior Data Analyst

Timeline

Supervisor

Muenster Milling
09.2021 - Current

Freeze Dry

Muenster Milling
08.2020 - Current

Shift Supervisor

Starbucks
07.2018 - 08.2020

Dish Washer

Wolf Den
02.2017 - 06.2018

High School Diploma -

Era High School

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Roger Looye Jr