Roger Lucas
Cumming,GA
Summary
Diligent [Desired Position] with solid background in scheduling and coordination. Managed appointment setting and calendar maintenance efficiently while ensuring smooth operational flow. Demonstrated strong organizational skills and effective communication in high-pressure environments.
Overview
21
21
years of professional experience
Work History
Scheduling Representative Remote
Stay Clean Incorporated
02.2004 - 03.2025
- Managed scheduling operations to optimize team workflow and service delivery.
- Coordinated appointments and resources to enhance operational efficiency.
- Ensured accurate data entry into scheduling software for effective tracking of appointments.
- Developed streamlined processes for appointment confirmations and cancellations.
Education
GED -
Northwestern High School
Detroit, MISkills
- Maintaining confidentiality
- Data entry proficiency
- Deadline management
- Effective scheduling coordination
- Appointment scheduling
Accomplishments
- Achieved through effectively helping with
- Problem solving ( I try to understand and share the feelings of customers, or patients to enable effective communications by showing empathy.
- Active Listening ( I have the ability to fully engage in conversations by paying attention, understanding, and responding thoughtfully.)
- Verbal Communication ( I have the abiliity to convey information clearly and effectively.)
Timeline
Scheduling Representative Remote
Stay Clean Incorporated
02.2004 - 03.2025
GED -
Northwestern High School