Roger Martinez
Los Angeles,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager
Duggan and Assoicates,INC.
Gardena, CA
01.2018 - Current
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
- Assisted in the recruitment process by conducting interviews and making hiring decisions based on candidate qualifications.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
Project Engineer
Duggan and Associates, INC.
Gardena, CA
01.2013 - 01.2018
- Managed resources such as equipment, materials, personnel and subcontractors to achieve project goals.
- Resolved conflicts between vendors, contractors, internal staff or other stakeholders related to project objectives.
- Reviewed blueprints, drawings and specifications for accuracy and completeness prior to construction commencement.
- Identified cost saving measures that could be implemented without compromising safety or quality standards during the project life cycle.
- Prepared change orders when required due to unforeseen circumstances or additional scope changes requested by client.
- Ensured all necessary permits were obtained prior to commencement of any works on site.
- Negotiated contracts with suppliers and vendors in order obtain best pricing while maintaining quality standards.
- Coordinated construction planning, material resources and staff scheduling to achieve on-time, under-budget completion of projects.
- Estimated change orders and costs for project manager.
Painter/Foreman Painter
J.P. Carroll Coatings
Los Angeles, CA
01.2012 - 01.2013
- Assist in completing Daily Painting operations
- In charge of assigning tasks to co-workers as well as any questions or needs
- Ensure work area is clean and safe.
- Maintain Budget and quality on jobs
Education
High School Diploma -
Benjamin Franklin Highschool
Los Angeles05-2012
Skills
- Budgeting And Cost Control Strategies
- Hiring And Training
- Profitability Improvement
- Budgeting And Forecasting
- Customer Relations Specialist
- Troubleshooting And Problem Solving
- Schedule Management
- Vendor & Supplier Management
- Project Management
- Human Resources
- Proficient in computer skills including Microsoft Power Point, Excel and goggle applications
Certification
- OSHA 30
- Finish First Project Management Course
- UCLA Extension Fundamentals of Project Management MGMT
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Operations Manager
Duggan and Assoicates,INC.
01.2018 - Current
Project Engineer
Duggan and Associates, INC.
01.2013 - 01.2018
Painter/Foreman Painter
J.P. Carroll Coatings
01.2012 - 01.2013
High School Diploma -
Benjamin Franklin Highschool
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