Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Roger Massey

Weaverville,NC

Summary

Highly skilled Utility Construction Inspector with thirty years of experience in the water industry, spanning from pipe manufacturing to utility inspection. Proficient in managing all aspects of water system capital improvement projects, ensuring compliance with policies, regulations and best practices. Adept at identifying and resolving construction issues efficiently. Demonstrated ability to train and mentor junior staff and ensure compliance with regulations.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Construction Inspector I -III

City Of Asheville Water Resources
05.2007 - Current
  • Improved project efficiency by conducting thorough site inspections, identifying existing and potential conflicts and construction issues in a timely manner.
  • Manage projects from pre-construction phase through the close out process.
  • Review and approval of water line extensions as-built drawings ensuring compliance with regulations.
  • Maintained detailed inspection records, contributing to accurate progress reporting and monthly project billing on government funded projects.
  • Address non-conformance issues promptly and recommended corrective actions, reducing project delays.
  • Enhanced team performance by providing constructive feedback to project management and training inspectors.
  • Ensured quality assurance with consistent adherence to City of Asheville technical specs, NCDEQ regulations, and industry standards.
  • Navigated contractual issues with proper contract interpretation.
  • Monitored safety concerns, environmental concerns and confirmed compliance.
  • Provide general customer service addressing inquiries and concerns.
  • Participate in new hire interview processes.

Water Maintenance Lead

City Of Asheville Water Resources
03.2004 - 05.2006
  • Streamlined maintenance processes by implementing an efficient work environment.
  • Reduced equipment downtime by performing continuous preventive maintenance.
  • Increased team productivity, managed work order schedules and delegating tasks to appropriate personnel.
  • Bolstered employee skill sets with ongoing training and performance evaluations.
  • Promoted a culture of continuous improvement by encouraging employee feedback and implementing employee recommendations.
  • Guaranteed customer communication and satisfaction, addressing concerns promptly and professionally at all times.
  • Conducted regular performance reviews for staff members, providing constructive feedback to foster professional growth and development opportunities.
  • Cooperated closely with other departments / agencies in support of cross-functional projects aimed at improving overall company efficiency.
  • Supported new-hire orientation processes through effective communication of company expectations regarding safety practices, policies, procedures specific to the department.
  • Generated and completed work orders for repairs, maintenance and component replacement.

Water Maintenance Worker

City Of Asheville Water Resources
08.2001 - 03.2004
  • Conducting regular on-site observations and addressed potential hazards.
  • Reduced customer complaints from water outages by timely repairs.
  • Enhanced equipment efficiency with routine inspections and maintenance,
  • Ensured proper repairs on waterlines, installed large and small water taps and services, valves and fire hydrants.
  • Maintained the record of most productive maintenance crew in the division for the last year on the job.
  • Assisted in facility maintenance, including painting and cleaning.
  • Promote a culture of continuous improvement and customer satisfaction.

Compound Plant Operator

Silverline Plastic
06.1996 - 08.2001
  • Increased plant efficiency by monitoring and adjusting equipment settings as needed.
  • Maintained a safe working environment by adhering to safety protocols and conducting continuous inspections.
  • Improved plant performance through proactive maintenance and troubleshooting.
  • Ensured accurate data set points by diligently recording all operational parameters and equipment operation.

Machine Operator

Silverline Plastics
09.1993 - 06.1996
  • Enhanced production efficiency through troubleshooting and regular inspections.
  • Reduced downtime by identifying machine and product defects.
  • Increased product quality and production through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.

Education

High School Diploma -

North Buncombe High School
Weaverville, NC
05.1988

Skills

  • Quality Assurance and Record Keeping
  • Quality Control Guidelines
  • Contractual Compliance
  • Construction Plan Comprehension
  • Experienced with knowledge of GIS, Google drive, Sheets, Documents and e-mail
  • Schedule Coordination
  • Site Inspection
  • Project Close Out Procedures
  • Product Approval
  • Public Communication

Accomplishments

  • Successfully completing multiple City of Asheville water line & tank projects with inspection accuracy and contractual efficiency.
  • Resolved product issues through numerous meetings with internal staff and external suppliers.
  • Observed and tracked project progress on multiple projects to completion simultaneously.
  • Water Resources Employee of the Year


Certification

  • NCDEQ Class A Water Distribution certification
  • NCDEQ Cross Connection - ORC certification
  • Obtained & maintain current NC CDL


Timeline

Construction Inspector I -III

City Of Asheville Water Resources
05.2007 - Current

Water Maintenance Lead

City Of Asheville Water Resources
03.2004 - 05.2006

Water Maintenance Worker

City Of Asheville Water Resources
08.2001 - 03.2004

Compound Plant Operator

Silverline Plastic
06.1996 - 08.2001

Machine Operator

Silverline Plastics
09.1993 - 06.1996

High School Diploma -

North Buncombe High School

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Roger Massey