Roger McCoy
Vidalia,GA
Summary
Hardworking, reliable individual with varied experience to enhance your personnel needs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Network Administrator
Alive Credit Union
Jacksonville, FL
02.2012 - 11.2014
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
Store Owner
Peace Frog Store
Saint Augustine, FL
06.2010 - 01.2012
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Maintenance Technician
Baptist Health Medical Center
Jacksonville, FL
06.1999 - 05.2010
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Performed root cause analysis on recurring equipment failures and implemented corrective actions to prevent future occurrences.
- Collaborated with engineering teams to design, install, and commission new equipment, ensuring optimal performance.
Factory Manager
WCO Enterprises
Jacksonville, FL
07.1989 - 06.1999
- Developed and maintained a safe working environment by enforcing strict safety policies and procedures.
- Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
- Trained and developed staff members, enhancing overall workforce competency and productivity levels.
- Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
Education
High School Diploma -
Goshen High School
Goshen, OH06.1976
Skills
- Technical Support
- Network systems installation
- Customer Support
- Electrical Troubleshooting
- Electrical testing
- Lighting Systems
- Motor Controls
- Circuit Analysis
- Schematic reading
- Facility Management
- Customer Relations
- Project estimating
Certification
CompTia A+ Certification
Microsoft MCP and MCSE
Duval County Journeyman Electrician License
Timeline
Network Administrator
Alive Credit Union
02.2012 - 11.2014
Store Owner
Peace Frog Store
06.2010 - 01.2012
Maintenance Technician
Baptist Health Medical Center
06.1999 - 05.2010
Factory Manager
WCO Enterprises
07.1989 - 06.1999
High School Diploma -
Goshen High School