ROGER MENDEL

Maintained fleet of 300+ ground support heavy equipment, ranging from Scania powered airstarts, Cummins Heavy diesel material loading K-loaders, tow tractors and conveyor belt loading equipment to support Air cargo loading operations.

Independently organized and implemented service schedule for separate passenger aircraft fleet after failed third party contract was terminated. Rebuilt fleet through refurbishment, repairs and diagnostic troubleshooting of 50 pieces while working under no supervision or assistance to bring fleet back to 100% operational standards.

Performed duties in a high-stress secure environment to ensure no cargo related machinery breakdowns caused air cargo delays under an extremely narrow margin for on-time arrivals and departures.

Personally developed service reporting history program, parts acquisition and expenditure reports and on hand parts inventory to maintain a steady workflow of scheduled services, unscheduled repairs and the cost expense report for the maintenance program.

• Diagnosed customer vehicles accurately and efficiently, outlining repair recommendations and completing jobs ahead of Lexus manhour guidelines to maximize efficiency.
• Executed recalls and repairs in line with Lexus technical service bulletins, maintaining compliance with manufacturer standards.
• Serviced vehicles per OEM maintenance schedules, ensuring optimal performance through timely oil changes, engine tune-ups, and fluid changes.
• Conducted new vehicle pre-delivery inspections and calibrated all sensors and equipment, meeting high quality assurance and control standards for each vehicle.

• Led the maintenance program for quality control and quality assurance as Shop Foreman.
• Used knowledge and experience to evaluate other technicians' work and fault diagnosis to ensure all jobs completed to manufacturer specifications
• Demonstrated exceptionally organized reporting and logs of all work done, for accurate service records and appropriate man hours for employees
• Diligently trained new employees and further developed more experienced technicians to greatly improve overall performance of the company
• Delegates work efficiently and equally, while supervising and assisting co-workers to grow as a team

• Maintenance Supervisor in charge of track vehicle and wheeled vehicle recovery systems and maintenance operations
• Responsibly managed tools, equipment and machinery valued in excess of 7 million dollars with zero dollar company losses
• Skillfully supervised and trained eleven diesel technicians with hands-on approach with emphasis on increasing productivity and positive work environment
• Voluntarily accepted severely damaged equipment which resulted in a higher annual performance rating compared to peers by managing logistic part orders, delegating work and assuring repairs were completed to manufacturer specifications and standards
• Also assigned as the lead vehicle recovery supervisor and operator, personally conducted over 110 vehicle recoveries in highway, off-road and foreign country situations
• Used extensive experience to plan, execute and delegate employees to conduct long range and elaborate vehicle recoveries in extreme circumstances, with zero damage to equipment and zero injuries to customers and employees

• Supervised two diesel technicians, one generator technician and one HVAC Technician Floor leader for diesel troubleshooting, for all diesel Engines, Air and Hydraulic operated systems, with highly accurate and efficient diagnosis and repair to all faulty equipment
• Enthusiastic to work and continually eager to learn, certified as company's Heavy Vehicle Recovery and Towing operator
• Highly adaptable, conducting over 40 disabled vehicle recoveries with no damage to equipment or injury to personnel while still doing daily maintenance job procedures

• Worked well individually and in a team to service and repair over 30 company vehicles with emphasis on accurate and expedient work
• Member of team which maintained suspension, and drivetrain components, diesel and gasoline engine repair, cooling system repair and troubleshooting
• Worked with confidence and enthusiasm to ensure job completion on time
• Expertly used GROVE and HIAB crane equipment to assist in workflow speed of heavy vehicle repair and service