Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic
Roger Morales

Roger Morales

Aurora,CO

Summary

Experienced Retail Manager with a high-volume organization, in the following positions: Store Manager, Co-Manager, and Merchandise Manager. Supervised staff in all of store functions. Staff capacity 150-350

Overview

53
53
years of professional experience

Work History

Business Owner

RFM Retail Sales Consulting Inc.
01.2021 - Current
  • Worked with many independent retailers in all 50 states, including Canada.
  • Supervised Sales Representatives to meet sales goals.
  • Supervised our consultants, assigned to work with our clients, by providing support.
  • Problem solving: handle changeling situations and provided solutions.
  • Consulted with customers to access needs and proposed optimal needs.
  • Established strong customers relationships through excellent communications and attentive service.

Corporate Vice-President

G.A. Wright Sales Inc.
05.1985 - 12.2020
  • Supervised Sales Representatives and set performance targets in reaching sales goals.
  • Spearheaded innovation efforts, identifying areas for growth within existing markets or potential new ones.
  • Supervised Retail Consultants assigned work contracts with our retail client.
  • Conducted training seminars with new consultants.
  • Managed office staff and conducted weekly meetings.
  • Held and conducted quarterly meetings with our Regional Sales Representatives.

Regional Sales Representative

New England Regional Sales Representative
01.1993 - 09.2007
  • Met sales goals during my capacity as a Regional Sales Representative.
  • Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
  • Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
  • Outline programs to help retailers to enhance Marketing & Advertising, set up a Sales Program to accomplish their goals.
  • Worked closely with consultants to accomplish a client’s goal.
  • I attended quarterly sales meeting to enhance my sales skills.
  • I also assume the role of problem solving with a client and/or with a consultant.

Consultant

Independent Consultant
05.1985 - 01.1993
  • Worked over 100 retail consulting contracts with retail clients, in all 50 states as well as in Canada.
  • Implementing our sales & marketing programs while working with retailers with improvements in employee training, Improving customer service, working with clients to better manage their business, to become more profitable.
  • Evaluated clients needs and expectations, establishing clear goals for each consulting engagement.

Store Manager

K-Mart Cooperation
09.1972 - 05.1985
  • Was recruited by Regional Vice President, while attending University of Arizona. Joined the K-Mart Corporation after graduation.
  • Store Manager (4 locations)
  • Co-Manager (2 locations)
  • Merchandise Manager (2 locations)
  • Assistant Store Manager (4 locations)

Education

Bachelor of Arts - Business

University of Arizona
Tucson, AZ
05-1973

Skills

  • Communication
  • Leadership
  • Teamwork
  • Problem-solving
  • Sales goal achievement
  • Professional appearance
  • Goal driven
  • Professional and Positive

Accomplishments

  • Experienced Retail Manager with a high-volume organization, in the following positions: Store Manager, Co-Manager, and Merchandise Manager.
  • Supervised staff in all of store functions. Staff capacity 150-350

Interests

  • Golf
  • Tennis
  • Bowling


Timeline

Business Owner

RFM Retail Sales Consulting Inc.
01.2021 - Current

Regional Sales Representative

New England Regional Sales Representative
01.1993 - 09.2007

Corporate Vice-President

G.A. Wright Sales Inc.
05.1985 - 12.2020

Consultant

Independent Consultant
05.1985 - 01.1993

Store Manager

K-Mart Cooperation
09.1972 - 05.1985

Bachelor of Arts - Business

University of Arizona

Similar Profiles

CREATE PROFILE