Roger Moreira
San Diego,CA
Summary
Proven Administrative Assistant with a strong track record in optimizing office operations through expert management of multi-line phone systems, document handling, and reprographics services. Skilled in verbal communication, office supply management, and word processing, consistently enhancing efficiency and delivering exceptional administrative support. Detail-oriented with extensive experience in customer service, sales, and office management, including hands-on experience in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
Reprographics Service
03.2024 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Provide campus support services by assisting faculty, staff, and departments with their information switchboard, printing and mail service needs.
Shift Lead Supervisor
McDonald's Restaurant
01.2019 - 03.2020
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Education
Associate of Arts - Electrician
San Diego Miramar College
San Diego, CA05.2026
High School Diploma -
JamesMadison
San Diego, United States06.2021
Skills
- Telephone reception
- Document Scanning
- Office Supply Management
- Verbal Communication
- Word Processing
- Teamwork and Collaboration
- Problem Resolution
- Friendly, Positive Attitude
- Multitasking
- Leadership and supervision
Languages
English
Spanish
Timeline
Office Administrative Assistant
Reprographics Service
03.2024 - Current
Shift Lead Supervisor
McDonald's Restaurant
01.2019 - 03.2020
Associate of Arts - Electrician
San Diego Miramar College
High School Diploma -
JamesMadison
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