Roger Morton

Accepted into an accelerated program to develop Plasma Center Managers.

Currently hold certifications in the following areas:

• Donor/Medical History entry
• Donor Screening
• Venipuncture
• Venipuncture troubleshooting
• Disconnecting Donors
• Lab Operations

• Improved operational efficiency by streamlining processes and implementing cost-saving measures.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Mentor/Coach associates to improve and develop
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Led as many as 32 employees including direct and indirect reports

• Increased revenue by 30% within 24 months
• Enhanced trainee retention by developing and implementing engaging regional training modules.
• Achieved consistent positive feedback from trainees by utilizing interactive learning techniques during sessions.
• Streamlined training processes for increased efficiency by collaborating with management to identify areas of improvement.
• Facilitated regional training events, resulting in improved team performance and collaboration across departments.