Accomplished professional with an extensive background in hospitality and customer service. Proven record of exceeding customer expectations and driving profitability. Skilled in leading teams, managing budgets, and overseeing daily operations.
Overview
18
18
years of professional experience
Work History
General Manager
El Dorado Mexican Restaurant
09.2011 - 09.2023
Built and maintained relationships with vendors and suppliers.
Recruited team members to maintain adequate staffing levels.
Provided coaching and mentoring support for employers at all levels of the organization.
Used customer feedback for improving operations and building brand loyalty.
Used computerized inventory system to plan and manage adequate inventory levels.
General Manager
Village Inn
09.2005 - 10.2011
Directed and coordinated activities of business or departments concerned with production, pricing, sales, and distribution of products.
Directed and coordinated financial and budget activities to fund operations, maximize investments, and increase efficiency.
Developed and implemented effective strategies to reduce costs while maintaining quality standards.
Analyzed data from financial reports to identify areas of improvement in business operations.